Decision search
Your search has 49843 results
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Police & Crime Commissioner for the Metropolitan Police (24 014 927)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about the actions of a police service during her childhood. This is because we have no jurisdiction to investigate police operational matters.
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London Borough of Ealing (23 004 153)
Statement Upheld Disabled facilities grants 21-Jan-2025
Summary: The Council was at fault for delay installing the level access shower Ms X needs. The Council was also at fault for significant delay responding to Ms X’s complaint. The Council has agreed to apologise, make payments to Ms X, and act to improve its services.
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Kent County Council (24 016 231)
Statement Closed after initial enquiries Child protection 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about the social workers allocated to her child’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint until the ongoing proceedings have concluded.
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London Borough of Hammersmith & Fulham (24 016 335)
Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her correspondence about a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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North Kesteven District Council (24 016 338)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of a freedom of information request. There is another body better placed to consider Mr X’s complaint about the Council’s actions here.
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Norfolk County Council (24 016 412)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We will not investigate this complaint that the Council is recording inaccurate personal information about Mr X. This is because the Information Commissioner is better placed to deal with the matter.
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Stockport Metropolitan Borough Council (24 015 609)
Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and the Traffic Penalty Tribunal.
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Redcar & Cleveland Council (24 015 833)
Statement Closed after initial enquiries Council tax 20-Jan-2025
Summary: We will not investigate this complaint about Council tax enforcement because the matter is out of time and there is no evidence of fault by the Council.
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Westminster City Council (24 017 896)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We cannot investigate Mr B’s complaint that the Council has failed to maintain and repair a housing estate boundary wall. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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North Yorkshire Council (24 017 948)
Statement Closed after initial enquiries Homelessness 20-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homeless application. This is because the complaint is late and there are no good reasons to consider the late complaint.