Decision search
Your search has 49843 results
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Birmingham City Council (24 005 089)
Statement Closed after initial enquiries Other 01-Sep-2024
Summary: We will not investigate X’s complaint about a social worker’s private actions. Social Work England and the Police are better placed.
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East Sussex County Council (24 005 189)
Statement Closed after initial enquiries Special educational needs 01-Sep-2024
Summary: We cannot investigate this complaint about the Council’s decision not to assess the complainant’s child for an Education, Health and Care Plan. This is because the complaint has appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the matter outside our jurisdiction.
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Leicester City Council (24 005 494)
Statement Closed after initial enquiries Other 01-Sep-2024
Summary: We will not investigate this complaint about liability for business rates. Mr X could reasonably argue his case in court if the Council takes court action for payment of the rates.
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London Borough of Barnet (24 005 565)
Statement Closed after initial enquiries Homelessness 01-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s homelessness application in 2023 or its court possession to recover his temporary accommodation in 2024. It was reasonable for him to appeal to the County Court in 2023 and we received his complaint about this outside the normal 12-month period for investigating complaints. We have no jurisdiction to investigate complaints about matters which have been subject to court proceedings.
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Barnsley Metropolitan Borough Council (24 005 020)
Statement Closed after initial enquiries Other 01-Sep-2024
Summary: We will not investigate this complaint about a failure by the Council’s computer system to migrate details of Mr X’s business when it changed systems. The Council notified Mr X and other service users of the change and asked them to check and to report any problems.
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Suffolk County Council (24 005 040)
Statement Closed after initial enquiries Looked after children 01-Sep-2024
Summary: We cannot investigate this complaint about the Council’s decision to place Miss X’s children with her mother. The placement was subject to a care order, and we cannot investigate matters that have been or could reasonably have been raised in court. The matters complained of are not separable from that. Miss X has a right it would be reasonable to use to return to court to seek other arrangements.
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Bournemouth, Christchurch and Poole Council (24 004 004)
Statement Closed after initial enquiries Street furniture and lighting 29-Aug-2024
Summary: We will not investigate Mrs X’s complaint that the Council failed to properly carry out a consultation before moving a bus stop. There is not enough evidence of fault to justify an investigation.
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Warrington Council (24 004 834)
Statement Closed after initial enquiries Child protection 29-Aug-2024
Summary: We cannot investigate this complaint about the Council’s treatment of Mr X in its response to the safeguarding concerns he raised about the care of his children. The matters complained of are not separable from matters concerning who is best placed to care for and have contact with the children. These matters have been or could reasonably have been raised during court action.
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Suffolk County Council (24 004 961)
Statement Closed after initial enquiries Domiciliary care 29-Aug-2024
Summary: Mr A has complained about a lack of attention to health and safety procedures by carers supplied by a council who were caring for his mother, Mrs B. We will not investigate this complaint as there is no evidence of fault on the part of the carers.
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Stoke-on-Trent City Council (24 004 766)
Statement Closed after initial enquiries Antisocial behaviour 29-Aug-2024
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s reports of noise nuisance. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.