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  • London Borough of Waltham Forest (24 004 818)

    Statement Upheld Homelessness 08-Sep-2024

    Summary: We have decided not to investigate Ms X’s complaint about the Council’s award of band 3 on its housing register. The Council has upheld the complaint and agreed to remedy the injustice caused by carrying out a fresh review of its decision.

  • Buckinghamshire Council (24 005 374)

    Statement Closed after initial enquiries Other 08-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision to take safeguarding action about the complainant’s services to individuals with social care needs. This is because there is insufficient evidence of fault in how the Council conducted its safeguarding investigation. Further, the complainant could reasonably take court action against the Council in respect of her allegations of negligence, defamation and a breach of her human rights.

  • Kingston Upon Hull City Council (24 005 434)

    Statement Closed after initial enquiries Fostering 08-Sep-2024

    Summary: We cannot investigate this complaint about alleged defamation by social workers and the prevention of an adoption by Mrs X and her family. The matters complained of involve the opinions recorded by social workers, and regardless of their accuracy, they are likely to have been closely connected with the court action in which Mrs X contested the Council’s decision that the adoption they had planned should not go ahead.

  • Test Valley Borough Council (24 005 487)

    Statement Closed after initial enquiries Planning applications 08-Sep-2024

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s concerns about the accuracy of plans submitted for his neighbour’s development. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • East Sussex County Council (24 005 496)

    Statement Closed after initial enquiries Other 08-Sep-2024

    Summary: We will not investigate Ms X’s complaint about the accuracy of a report completed by the Council. This is because Ms X can take the matter to the Information Commissioner’s Office, which is better placed to consider this complaint.

  • Our Lady & St. Swithins Primary School (24 005 593)

    Statement Closed after initial enquiries School admissions 08-Sep-2024

    Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The School has now offered the complainant’s child a place and so there is nothing further we could achieve.

  • West Sussex County Council (24 005 598)

    Statement Closed after initial enquiries Charging 08-Sep-2024

    Summary: We will not investigate this complaint about financial assessment for adult social care fees. The Council’s valuation of a share in a property is in dispute. The Council must get a professional valuation, which it did. There is therefore not enough evidence of fault to justify investigation. The Ombudsman cannot settle the dispute over the property valuation and cannot achieve the outcomes the complainant seeks.

  • London Borough of Camden (24 005 746)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2024

    Summary: We cannot investigate this complaint about the allocation of parking permits as we do not have the legal remit to do so.

  • Somerset Council (24 005 634)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2024

    Summary: We will not investigate this complaint about the Council’s introduction of a permit parking scheme. There is insufficient evidence of fault which would warrant an investigation.

  • Hertfordshire County Council (24 005 771)

    Statement Closed after initial enquiries Child protection 08-Sep-2024

    Summary: We cannot investigate this complaint about alleged inaccuracies in Council evidence and alleged lying in court. The matters complained of are not separable from matters that either were or could have been raised during court action. Any continuing dispute about parental fitness would be for a court to decide.

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