Decision search
Your search has 49843 results
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Sevenoaks District Council (24 006 520)
Statement Closed after initial enquiries Council tax 18-Sep-2024
Summary: We will not investigate this complaint about the recovery of council tax arrears. This is because there is insufficient evidence of fault causing injustice.
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Hertfordshire County Council (24 006 361)
Statement Closed after initial enquiries Special educational needs 18-Sep-2024
Summary: We will not investigate Mrs X’s complaint about alternative educational provision, the assessment of her child’s special educational needs, the Council’s conduct in relation to a Tribunal, and transport to a school. Each of the matters complained of is outside our legal powers, and where discretion to waive that exists, there is no good reason to do so.
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London Borough of Brent (24 003 538)
Statement Closed after initial enquiries Assessment and care plan 18-Sep-2024
Summary: We will not investigate Mrs Y’s complaint that the Council wrongly charged Mrs X for her care, did not consider or respond to Mrs Y’s explanation that Mrs X was eligible for Section 117 aftercare, and delayed carrying out a reassessment of Mrs X’s needs. The Council has upheld Mrs Y’s complaint and remedied the injustice by apologising and providing a financial remedy. The Council has also taken action to improve services. It is unlikely we could add to this response for Mrs X and Mrs Y by investigating the complaint.
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Sunderland City Council (24 006 683)
Statement Closed after initial enquiries Planning applications 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision to purchase a property near the complainant’s home. This is because we are unlikely to find fault and the complainant has not suffered any significant injustice.
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Liverpool City Council (24 006 765)
Statement Closed after initial enquiries Other 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision to refer Mr X under its Managed Contact Policy. This is because there is no evidence to suggest fault by the Council sufficient to warrant an investigation.
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London Borough of Lambeth (24 006 785)
Statement Closed after initial enquiries Highway repair and maintenance 18-Sep-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision to refuse her 2022 claim for damages after she tripped on an uneven pavement slab and injured her shoulder. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Staffordshire County Council (24 007 366)
Statement Closed after initial enquiries Special educational needs 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision not to carry out an Education, Health and Care needs assessment. This is because it would be reasonable for Mrs X to appeal to a tribunal.
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London Borough of Bexley (24 007 276)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2024
Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal.
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London Borough of Hillingdon (24 007 317)
Statement Closed after initial enquiries Allocations 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot join the housing register. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
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Bournemouth, Christchurch and Poole Council (24 008 138)
Statement Closed after initial enquiries Safeguarding 18-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the care of the her adult daughter, Ms Z. This is because we do not consider that Mrs X is a suitable representative to act on behalf of Ms Z.