Current Vacancies


Learning, Development and HR Systems Officer

Salary Scale

Coventry Office: £31,411 to £35,165 per annum

For more than 40 years, we’ve been the voice of the public.  Helping people put things right with their local council or adult social care provider as well as using what we learn from complaints to improve local public services.  We don’t take sides: we make fair decisions after listening to both sides of the story and weighing up all the evidence.  Our service is free and we are committed to delivering value for money.  We know that our success depends on the integrity and skills of our staff.  So if you can make a difference and have the perspective we’re looking for, please get in touch.

The LGO wants to appoint a Learning, Development and HR Systems Officer to be based at our Coventry office with regular travel to our London office.

The role

We wish to appoint a Learning Development and HR Systems Officer to join our team and play a key role in both the development of our staff and the development and maintenance of our HR and Payroll System (CHRIS 21).

  • Reporting to the Head of HR, this role will be two fold. The post holder will lead on the learning and development within the organisation; and
  • Developing and maintaining the HRIS, supporting end users and ensuring the information is accurate for developing comprehensive reporting.

Please note the closing date for applications is 9am on Tuesday 16 May 2017. 

Further information including the job description, person specification and details of how to apply are available in the job pack.
Important information for candidates
When you send your application to us, you will receive an automatic response from our mailbox. We will contact you further to let you know the outcome of your application and we respond to all emails sent to our HR inbox. If you are expecting an email from us please check your spam and junk folders particularly if you have a gmail, googlemail or hotmail email account. To make sure you receive emails from us, we recommend you add ‘’ to your email safe senders list.’

Our Approach

We believe that our success depends on the commitment, integrity and skills of our staff and offer a rewarding environment for those committed to working in support of the public. 

We provide a service for people from all backgrounds and all parts of the community and we strive to ensure that those we employ value and reflect this diversity. We will provide equality of opportunity and will not permit discrimination on grounds of colour, race, nationality, national or ethnic origin, disability, age, sexual orientation, gender, gender reassignment, marital or civil partnership status, pregnancy and maternity leave, religion or belief, or trade union membership.

For more information on our policies relating to recruitment, please see the internal policies section.