Training for Social Care Providers
Courses on effective complaint handling for managers, and complaint handling for frontline care provider staff.
From as little as £80 per person, our training courses represent excellent value for money. You provide the venue and refreshments, we provide the expertise and training materials.
Our courses are well-received and an effective way to help care providers improve the way they deal with complaints.
Examples of some of the feedback we have received:
"I found the course very useful and it made me think of how I would use it in my job and how to deal with complaints more effectively."
"I feel this training would help staff understand how to deal with complaints well, and how to try and stop a small complaint becoming a bigger issue."
"It has given me more confidence in handling complaints."