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03 September 2015
Council did not tell purchasers about restrictions when they bought their ex-council homes
Two homeowners faced a struggle to sell their homes after South Oxfordshire District Council failed to give them full information about a restriction on their properties, the Local Government Ombudsman (LGO) has found.
18 August 2015
Councils should carry out regular reviews of care home residents’ assets
Councils must carry out regular reviews of residents’ assets when assessing care home charges under deferred payments schemes, the Local Government Ombudsman (LGO) has said.
13 August 2015
B&Bs never suitable accommodation for homeless children and young people, LGO warns
Bed and breakfast accommodation is not suitable to house young homeless people - even in an emergency - the Local Government Ombudsman is reiterating.
06 August 2015
Council did not consider exceptional circumstances when denying care payments to young disabled man
Councils must properly consider individual circumstances when they balance people’s choice to be cared for by a family member against the risk to their carer of working long hours, the Local Government Ombudsman (LGO) has recommended.
30 July 2015
Councils urged to ensure complaints about contractors are handled properly
Councils need to assure themselves that complaints investigations carried out by their contractors are conducted rigorously, the Local Government Ombudsman (LGO) is advising.
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