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30 July 2015
Councils urged to ensure complaints about contractors are handled properly
Councils need to assure themselves that complaints investigations carried out by their contractors are conducted rigorously, the Local Government Ombudsman (LGO) is advising.
15 July 2015
Local Government Ombudsman Annual Report and Accounts 2014/15 published
The Local Government Ombudsman (LGO) has published its annual report and accounts for the year 2014-15.
25 June 2015
Ombudsman report suggests council complaints system under pressure
The Local Government Ombudsman (LGO) has warned that the complaints system in local government is under increasing pressure, in a new report.
23 June 2015
Mother and baby separated due to council’s disproportionate and arbitrary actions
North East Lincolnshire Council has been heavily criticised by the Ombudsman after social workers arbitrarily removed a young baby from her mother’s care and handed the child over to her father.
18 June 2015
Greater consideration of Armed Forces Covenant needed by local authorities, Ombudsman warns
It’s not enough for councils just to pay lip service to the Armed Forces Covenant, the Local Government Ombudsman (LGO) has warned.
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