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28 August 2014
Couple denied chance of normal family life because of council delays
A couple were denied the chance of a stable family life because Royal Borough of Kingston took two years to give them their own personal care budget, a Local Government Ombudsman (LGO) investigation has found.
22 August 2014
Northumberland Council to review its complaints procedure
Northumberland Council has been asked to improve its Children’s Services complaints procedure following an investigation by the Local Government Ombudsman (LGO).
14 August 2014
Council did not consult elderly residents properly on sale of the company which owned their housing complex
Elderly residents were not consulted properly when Fylde Borough Council decided to sell the company which owned their homes, an investigation by the Local Government Ombudsman (LGO) has found.
11 August 2014
Advisory forum minutes now available
The minutes from the third meeting of our advisory forum which took place on 4 July are now available.
31 July 2014
New newsletter launched
Our new newsletter, A Case in Point, has been launched today.
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