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14 April 2014
LGO welcomes select committee’s report on public service complaints
The Local Government Ombudsman (LGO) has welcomed the report on the inquiry into public sector complaint handling by the Public Administration Select Committee (PASC).


08 April 2014
Family with left without adequate support after Birmingham City Council failed to help
A family, whose son with special needs was presenting very challenging behaviour, was left without support despite calling on Birmingham City Council for help, the Local Government Ombudsman (LGO) has found.


03 April 2014
Devon teenager’s future education uncertain after county council fails to follow own procedures
Devon County Council denied a teenager with severe disabilities a place at a specialist college because officers failed to follow the proper procedure, an investigation by the Local Government Ombudsman (LGO) has found.


25 March 2014
Elderly Newham couple forced to live apart for months after being made homeless
An elderly disabled couple who found themselves homeless were forced to live apart and in unsuitable temporary accommodation by Newham council, a Local Government Ombudsman (LGO) investigation has found.


20 March 2014
Better Regulation Delivery Office and Local Government Ombudsman encourage easier complaints and appeals procedures for business.
The Better Regulation Delivery Office (BRDO) and Local Government Ombudsman are encouraging those delivering local regulatory services and managing corporate complaints to co-operate in ensuring their processes are transparent and easier for businesses.