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25 March 2015
Consultation to create a single public services ombudsman
Local Government Ombudsman (LGO) responds to the consultation to create a single public services ombudsman
20 March 2015
Public scrutiny of complaints should be encouraged
The Local Government Ombudsman (LGO) is reminding councils of the importance of positively responding to and learning from complaints.
19 March 2015
Ombudsman seeing fewer homelessness complaints, but issue not gone away
The Local Government Ombudsman (LGO) is needing to investigate fewer complaints about families living in unsuitable bed and breakfast accommodation, but a recent case shows the issue has not disappeared.
10 March 2015
Ombudsman report asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO).
26 February 2015
The latest edition of our adult social care newsletter, ASC matters is now available.
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