Transport and highways


Recent reports in this category are shown below:

  • London Tribunals (23 015 581)

    Statement Closed after initial enquiries Other 13-Feb-2024

    Summary: We cannot investigate Mr X’s complaint about a decision by an adjudicator not to accept his late appeal against a penalty charge notice. This is because the complaint does not concern an administrative function of London Tribunals. Adjudicators act in a quasi-judicial way and the only means of challenging their decisions is by way of Judicial Review at the High Court.

  • London Borough of Barking & Dagenham (23 016 183)

    Statement Closed after initial enquiries Parking and other penalties 13-Feb-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice because Mr Y can reasonably be expected to appeal to the Traffic Enforcement Centre and then the London Tribunals.

  • London Borough of Islington (23 016 374)

    Statement Closed after initial enquiries Parking and other penalties 13-Feb-2024

    Summary: We will not investigate this complaint about Penalty Charge Notices because Mr Y has already approached the Traffic Enforcement Centre and the London Tribunals about the matter.

  • Birmingham City Council (23 016 637)

    Statement Closed after initial enquiries Parking and other penalties 13-Feb-2024

    Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mr Y has already sought a remedy through a court or tribunal.

  • Nottinghamshire County Council (23 014 383)

    Statement Closed after initial enquiries Street furniture and lighting 13-Feb-2024

    Summary: We will not investigate this complaint about the way the Council responded after the complainant reported a noise inside her home. This is because the Council will carry out an assessment of the noise from inside the property.

  • London Borough of Southwark (23 015 242)

    Statement Upheld Parking and other penalties 12-Feb-2024

    Summary: We will not investigate this complaint about difficulties the complainant had renewing his parking permit. This is because the Council has provided a fair response and there is not enough remaining injustice to require an investigation.

  • Lancashire County Council (23 006 374)

    Statement Not upheld Parking and other penalties 12-Feb-2024

    Summary: Miss B complained about the actions of enforcement agents, employed by the Council, who removed and sold her car for an unpaid parking fine, without her knowledge. We have not found fault with the actions of the enforcement agents or the Council.

  • Northumberland County Council (23 009 099)

    Statement Not upheld Highway repair and maintenance 12-Feb-2024

    Summary: Mr X complains the Council was at fault in the way it considered a proposed parking scheme to install double yellow lines near to his property causing distress and financial impact on to his business. We have found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.

  • Transport for London (23 013 614)

    Statement Closed after initial enquiries Traffic management 12-Feb-2024

    Summary: We will not investigate Mr X’s complaint about Transport for London’s policy for discounts and exemptions to charges for its ultra-low emission zone, which he believes is discriminatory. This is because there is not enough evidence of fault by Transport for London. The evidence shows the authority had due regard to its duties and obligations under the Equality Act 2010 and only the courts can determine whether the policy is discriminatory.

  • Luton Borough Council (23 014 737)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Feb-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award him a £300 time and trouble payment for making a complaint. This is because there is nothing further we would add or recommend to the response the Council has already provided.

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