Recent statements in this category are shown below:
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Middlesbrough Borough Council (23 016 064)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2024
Summary: We will not investigate Mr X’s complaint about broken bus stop doors at the bus station. This is because an investigation by this office could not add to the response the Council has already provided via its own investigation.
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Manchester City Council (23 016 311)
Statement Closed after initial enquiries Street furniture and lighting 20-Feb-2024
Summary: We will not investigate this complaint about a streetlight. This is because there is insufficient evidence of fault by the Council and nothing we could add to the Council’s response.
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Nuneaton & Bedworth Borough Council (23 015 524)
Statement Closed after initial enquiries Street furniture and lighting 16-Feb-2024
Summary: We will not investigate this complaint about a streetlight outside the complainant’s home. This is because it is made late and I see no good reason to exercise discretion and investigate it now.
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Nottinghamshire County Council (23 014 383)
Statement Closed after initial enquiries Street furniture and lighting 13-Feb-2024
Summary: We will not investigate this complaint about the way the Council responded after the complainant reported a noise inside her home. This is because the Council will carry out an assessment of the noise from inside the property.
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London Borough of Enfield (23 006 884)
Statement Closed after initial enquiries Street furniture and lighting 06-Feb-2024
Summary: We will not investigate Mrs X’s complaint about two bus stops near to her property being inaccessible due to the lack of bus stop markings and height of the kerbs. This is because an investigation could not add to the Council’s investigation and response. In addition, we could not achieve the outcome Mrs X wants.
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Manchester City Council (23 013 801)
Statement Closed after initial enquiries Street furniture and lighting 19-Jan-2024
Summary: We will not investigate this complaint about the Council’s introduction of a temporary traffic order for a speed limit. There is insufficient evidence of fault which would warrant an investigation.
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Central Bedfordshire Council (23 012 926)
Statement Closed after initial enquiries Street furniture and lighting 17-Jan-2024
Summary: We will not investigate this complaint about the placement of a street lamp and a subsequent data breach. This because the complaint about the street lamp is made late and the Information Commissioner is better placed to deal with complaints about data protection matters.
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Statement Closed after initial enquiries Street furniture and lighting 09-Jan-2024
Summary: We will not investigate this complaint about the Council’s failure to make local bus stops accessible to wheelchair users. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no reason why the complainant could have contacted us much sooner.
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Essex County Council (23 013 108)
Statement Closed after initial enquiries Street furniture and lighting 04-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council not fixing or replacing two streetlights in his road and near his property for over 18 months. There is insufficient significant personal injustice caused to Mr X by the matter complained of to warrant us investigating. We also cannot achieve the outcome Mr X seeks from his complaint.
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London Borough of Bromley (23 013 123)
Statement Closed after initial enquiries Street furniture and lighting 04-Jan-2024
Summary: We will not investigate this complaint about parking signs as the complainant had the right to seek expert clarification about the signs by appealing against a penalty charge notice issued to him to the independent parking adjudicators at London Tribunals.