London Borough of Lewisham (23 015 837)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2024

Summary: We will not investigate this complaint about a controlled parking zone as part of the complaint is made late and there is insufficient evidence of fault causing injustice to the complainant.

Royal Borough of Kingston upon Thames (23 018 234)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2024

Summary: We will not investigate Ms X’s complaint about a penalty charge notice for an alleged parking contravention. This is because it would be reasonable for Ms X to appeal to London Tribunals.

Staffordshire County Council (23 018 245)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2024

Summary: We will not investigate Mr X’s complaint about the Council’s failure to respond to his correspondence about a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mr X to use his right of appeal to the Traffic Penalty Tribunal.

Transport for London (23 018 321)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2024

Summary: We will not investigate this complaint about a Penalty Charge Notice because Mr Y has already used his right to appeal.

Hertfordshire County Council (23 017 605)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision to reject the complainant’s application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

Westminster City Council (23 017 686)

Statement Closed after initial enquiries Parking and other penalties 04-Mar-2024

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Ms Y to use her right to appeal.

West Berkshire Council (23 016 611)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2024

Summary: We will not investigate Mr X’s complaint about the Council’s failure to deal with an issue of dangerous parking on the highway. This is because there is not enough evidence of fault by the Council and it is unlikely we could add to its response to Mr X’s complaint or achieve any worthwhile outcome for him.

Transport for London (23 012 347)

Statement Upheld Parking and other penalties 02-Mar-2024

Summary: We will not investigate Mr X’s complaint about three penalty charge notices as Transport for London has agreed to cancel them and this provides a suitable remedy for the issue. We will not investigate Mr X’s complaint about Transport for London’s refusal of his application to its car scrappage scheme as there is not enough evidence of fault in its decision to warrant further investigation.

Salford City Council (23 017 768)

Statement Closed after initial enquiries Parking and other penalties 01-Mar-2024

Summary: We will not investigate this complaint about a parking Penalty Charge Notice. It is reasonable for Mr X to use his right to submit an out of time witness statement to the Traffic Enforcement Centre, explaining he did not receive earlier correspondence from the Council.

West Sussex County Council (23 016 594)

Statement Closed after initial enquiries Parking and other penalties 29-Feb-2024

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.