Recent statements in this category are shown below:
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Coventry City Council (23 017 893)
Statement Closed after initial enquiries Other 05-Mar-2024
Summary: We will not investigate Miss X’s complaint about the Council’s refusal of her personal injury claim. This is because it would be reasonable for Miss X to make a claim against the Council at court.
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Bristol City Council (23 016 989)
Statement Closed after initial enquiries Other 01-Mar-2024
Summary: We will not investigate Miss X’s complaints about the Council’s failure to respond to her solicitor about damage to a boundary wall and its delay in dealing with her insurance claim. This is because we cannot achieve any worthwhile outcome for Miss X by investigating. If Miss X wishes to pursue the issues she may wish to seek legal advice about making a claim against the Council at court.
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Transport for London (23 015 009)
Statement Closed after initial enquiries Other 01-Mar-2024
Summary: We will not investigate this complaint about Transport for London’s handling of reported discrimination. This is because we cannot achieve the outcome Miss X wants.
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Statement Closed after initial enquiries Other 24-Feb-2024
Summary: We will not investigate this complaint about a claim of flooding resulting from blocked highway drainage. It is reasonable for Mr X to make a claim against the Council’s insurance and seek a remedy in the court if no liability is accepted.
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Leicestershire County Council (23 015 645)
Statement Closed after initial enquiries Other 22-Feb-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s application for a vehicle crossover. This is because we are unlikely to find fault.
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Transport for London (23 015 716)
Statement Closed after initial enquiries Other 18-Feb-2024
Summary: We will not investigate this complaint about the authority giving inaccurate information about travel pass cards in London. There is insufficient evidence of any significant injustice which would warrant an investigation.
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Transport for London (23 015 662)
Statement Closed after initial enquiries Other 16-Feb-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s decision to refuse his application for a vehicle scrappage payment. This is because the decision complies with the eligibility criteria for the scheme and there is not enough evidence of fault in the way it was reached.
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Statement Closed after initial enquiries Other 13-Feb-2024
Summary: We cannot investigate Mr X’s complaint about a decision by an adjudicator not to accept his late appeal against a penalty charge notice. This is because the complaint does not concern an administrative function of London Tribunals. Adjudicators act in a quasi-judicial way and the only means of challenging their decisions is by way of Judicial Review at the High Court.
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East Riding of Yorkshire Council (23 017 581)
Statement Closed after initial enquiries Other 08-Feb-2024
Summary: We will not investigate Ms C’s complaint about damage to her car from a newly re-surfaced road. This is because it is reasonable for Ms C to pursue her compensation claim by taking the Council to court.
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Herefordshire Council (23 015 122)
Statement Closed after initial enquiries Other 06-Feb-2024
Summary: We will not investigate Mr X’s complaint about defamation of character. This is because further investigation would not lead to a different outcome and we cannot investigate personnel matters.