Recent statements in this category are shown below:
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Statement Closed after initial enquiries Other 01-Mar-2024
Summary: We will not investigate Ms X’s complaint about the Council’s loss of plans she says she needs for a court case. This is because we cannot achieve any worthwhile outcome for Ms X by investigating the matter further. The Council confirms the plans no longer exist and we cannot say this is wrong or make it find them.
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Statement Closed after initial enquiries Other 21-Feb-2024
Summary: We will not investigate this complaint that the Council failed to consult neighbours about a certificate of lawfulness application. There is not enough evidence of fault by the Council.
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London Borough of Croydon (23 011 729)
Statement Closed after initial enquiries Other 20-Feb-2024
Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault.
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South Derbyshire District Council (23 013 391)
Statement Closed after initial enquiries Other 19-Feb-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s notification of a planning appeal about a children’s care home in 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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Stockport Metropolitan Borough Council (23 001 186)
Statement Upheld Other 02-Feb-2024
Summary: Mr X complains the Council did not consult about a proposal to change the use of a neighbouring property into a children’s home. He says the Council acted with fault by issuing a Lawful Development Certificate (LDC) and not requiring planning permission. He also says the Council failed to communicate effectively about his concerns. We have not found the Council acted with fault when issuing an LDC. We have found the Council failed to communicate properly with Mr X, which caused avoidable frustration and uncertainty. We have made recommendations to remedy the injustice caused.
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London Borough of Barnet (23 014 944)
Statement Closed after initial enquiries Other 31-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take action against a neighbouring property owner for false statements made in their application for a certificate of lawful development. This is because the decision does not cause Mr X significant injustice.
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Basingstoke & Deane Borough Council (23 006 092)
Statement Closed after initial enquiries Other 29-Jan-2024
Summary: We will not investigate this complaint about planning permission as there is no evidence of fault by the Council.
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Warwick District Council (23 012 338)
Statement Closed after initial enquiries Other 09-Jan-2024
Summary: We will not investigate this complaint about the Council failing to take action against scaffolding erected at the building where the complainant lives. There is not enough evidence of fault by the Council.
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North Northamptonshire Council (23 013 006)
Statement Closed after initial enquiries Other 05-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Land Registry application because it was reasonable for him to use his right to appeal.
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Bromsgrove District Council (23 011 996)
Statement Closed after initial enquiries Other 12-Dec-2023
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control or an application for a Certificate of Lawfulness of Existing Use or Development. This is because the complainant has not suffered any significant injustice.