Recent statements in this category are shown below:
Statement Closed after initial enquiries Other 15-Jun-2017
Summary: The Ombudsman will not investigate Mrs B's complaint that the Council failed to take enforcement action against the insertion of extractor fans at a storage facility near her home. This is because there is insufficient evidence of fault by the Council.
Statement Not upheld Other 31-May-2017
Summary: Mr X and Mr Y complain about the Council's decision to grant a Certificate of Lawful Use at land close to their homes. They say the use of the land will impact on the enjoyment of their homes, because the applicant intends to build a swimming pool. However the injustice claimed by Mr X and Mr Y is speculative because the pool has not yet been built and it will require planning permission, which their neighbour has not yet applied for. For this reason I have discontinued our investigation.
Statement Not upheld Other 19-May-2017
Summary: There is no evidence of administrative fault in the decision to appropriate an area of public open space and to sell another piece of council owned land.
Statement Closed after initial enquiries Other 16-May-2017
Summary: Miss X complained about the Council's recovery of council tax at 150% on her empty property. The Ombudsman will not exercise his discretion to investigate Miss X's complaint which has been made outside the normal 12 month period because it would be reasonable for Miss X to have appealed to the Valuation Office Agency and Tribunal at the time.
Statement Not upheld Other 12-May-2017
Summary: The Council has now voted on the proposal to demolish a theatre and I find no evidence of fault in how that decision was made.
Statement Closed after initial enquiries Other 08-May-2017
Summary: The Ombudsman will not investigate Mrs X's complaint that the Council lied to her when she reported a breach of building control regulations by her neighbour. The Council has apologised for not taking measurements on site and for not giving her clear information about the action it could take if the matter was not resolved. This is an appropriate remedy and it is unlikely that we can add to the Council's investigation or achieve a different outcome.
Statement Closed after initial enquiries Other 03-May-2017
Summary: Mr X complains the Council does not make planning decisions properly in his area and so fails to protect the environment. This complaint is outside our jurisdiction as it is about a matter that affects all or most of the people of the area.
Statement Not upheld Other 03-May-2017
Summary: There is no evidence of fault in how the Council dealt with complaint of breaches of planning control, anti social behaviour and environmental health nuisances.
Statement Closed after initial enquiries Other 26-Apr-2017
Summary: The Ombudsman should not investigate Mrs B's complaint about the operation of the Cabinet and Working/Advisory groups in relation to a proposed development. This is because Mrs B's claimed injustice is something that affects all or most people in the Council's area, and the extent of any other personal injustice is not so significant as to warrant the Ombudsman's involvement in the matter.
Statement Closed after initial enquiries Other 25-Apr-2017
Summary: The Ombudsman will not investigate this complaint that the Council will not alter the address it gave to a new property. It is unlikely he would find evidence of fault by the Council.