Wokingham Borough Council (23 011 721)

Statement Not upheld Building control 28-Feb-2024

Summary: There was no fault by the Council when it advised Mrs B that she needed to apply to regularise the lack of Buildings Regulations approval, and pay an application fee.

Westmorland and Furness Council (23 000 419)

Statement Upheld Building control 26-Feb-2024

Summary: Mr X complained about the Council’s building control and environmental health investigations regarding his reports of smoke nuisance from a neighbour’s chimney. There was no fault in the Council’s environmental health or building control investigations. There was a delay in the Council’s complaints process, but the Council has already apologised for the injustice caused by the delay.

Isle of Wight Council (23 018 446)

Statement Closed after initial enquiries Building control 23-Feb-2024

Summary: We will not investigate this complaint about how the Council dealt with a building control matter and a possible breach of planning control. This is because we are unlikely to find fault by the Council. It is also unlikely an investigation would achieve a worthwhile outcome for the complainant.

London Borough of Sutton (23 016 370)

Statement Closed after initial enquiries Building control 22-Feb-2024

Summary: We will not investigate Ms X’s complaint about possible breaches of the General Data Protection Regulation by the Council. This is because the Information Commissioner and the courts are better placed to deal with the matter and to get the outcome Ms X wants.

Brighton & Hove City Council (23 018 402)

Statement Closed after initial enquiries Building control 21-Feb-2024

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Preston City Council (23 016 237)

Statement Closed after initial enquiries Building control 20-Feb-2024

Summary: We will not investigate Miss X’s complaint about the Council’s failure to identify damage to her property caused by her neighbour’s builder as part of the building control process. This is because the issue is a private civil matter between Miss X and her neighbour/their builder and we could not achieve any worthwhile outcome for Miss X by investigating.

Three Rivers District Council (23 016 782)

Statement Closed after initial enquiries Building control 16-Feb-2024

Summary: We will not investigate this complaint about a building control matter. This is because we are unlikely to find fault by the Council and the complainant’s concerns about property damage will be a private civil matter.

Leeds City Council (23 015 697)

Statement Closed after initial enquiries Building control 14-Feb-2024

Summary: We will not investigate Ms X’s complaint about a building control matter. This is because the complaint is late and we cannot achieve any worthwhile outcome for Ms X by investigating the matter further.

East Hertfordshire District Council (23 011 190)

Statement Closed after initial enquiries Building control 13-Feb-2024

Summary: We will not investigate Mr X’s complaint about a building control matter. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice. We also cannot achieve the outcome Mr X wants.

London Borough of Bromley (23 017 010)

Statement Closed after initial enquiries Building control 09-Feb-2024

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant and he has not suffered any significant injustice.