Building control


Recent statements in this category are shown below:

  • Cheshire West & Chester Council (24 004 208)

    Statement Closed after initial enquiries Building control 05-Aug-2024

    Summary: We will not investigate Mr X’s complaint about a building control matter. This is because it is unlikely we could achieve any worthwhile outcome for Mr X. The courts are better placed to decide if Mr X is entitled to compensation and who, if anyone, is liable for his family’s health issues.

  • East Devon District Council (24 004 957)

    Statement Closed after initial enquiries Building control 24-Jul-2024

    Summary: We will not investigate this complaint about the Council’s building control service. This is because we are unlikely to find fault.

  • Maidstone Borough Council (24 003 477)

    Statement Closed after initial enquiries Building control 22-Jul-2024

    Summary: We will not investigate this complaint about the Council’s failure to provide a building control service paid for by the complainant. The Council has apologised for failing to respond to the complainant’s correspondence, refunded the building control fee and provide the required information. We are satisfied with these actions and do not consider that further investigation will lead to a different outcome.

  • Wokingham Borough Council (23 017 770)

    Statement Closed after initial enquiries Building control 01-Jul-2024

    Summary: We will not investigate this complaint about the Council’s handling of planning enforcement and community infrastructure levy issues relating to the complainant’s development. It is reasonable to expect the complainant to have contacted us sooner about issues which arose more than 12 months ago, and there is not enough evidence of fault by the Council.

  • London Borough of Richmond upon Thames (24 001 799)

    Statement Closed after initial enquiries Building control 20-Jun-2024

    Summary: We will not investigate this complaint about the Council’s building control service. This is because we are unlikely to find fault.

  • Dover District Council (24 001 612)

    Statement Closed after initial enquiries Building control 19-Jun-2024

    Summary: We will not investigate this complaint about how the Council dealt with a building control matter. We are unlikely to achieve anything more than the actions already undertaken by the Council.

  • City of Bradford Metropolitan District Council (24 001 363)

    Statement Closed after initial enquiries Building control 19-Jun-2024

    Summary: We will not investigate this complaint about the Council harassing the complainant to carry out an inspection of his loft. There is not enough evidence of fault by the Council, and an investigation is unlikely to add anything further.

  • Somerset Council (24 002 911)

    Statement Closed after initial enquiries Building control 10-Jun-2024

    Summary: We will not investigate this complaint about the Council’s building control service. This is because the complaint is late.

  • Hyndburn Borough Council (24 000 252)

    Statement Closed after initial enquiries Building control 09-Jun-2024

    Summary: We will not investigate Mrs X’s complaint about substandard building work carried out by the developer of her property. This is because the Council had no involvement in the building work and is not responsible for the injustice Mrs X claims.

  • Wiltshire Council (24 000 841)

    Statement Closed after initial enquiries Building control 03-Jun-2024

    Summary: We will not investigate Ms X’s complaint about the liability for septic tank repairs. It is reasonable to expect Ms X to apply to Court which is better placed to decide this dispute.

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