Other


Recent statements in this category are shown below:

  • London Travelwatch (17 000 157)

    Statement Closed after initial enquiries Other 25-Apr-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about London Travelwatch's decision not to intervene in his dispute with a train operator. The Ombudsman has no jurisdiction over the train operator directly and London Travelwatch has no statutory power to force the train operator to refund the cost of his tickets. We cannot therefore achieve the outcome Mr X wants.

  • Poole Borough Council (16 018 999)

    Statement Closed after initial enquiries Other 19-Apr-2017

    Summary: Mr Z complains about the accuracy of a report produced as part of the proposals for reorganising local authority areas in Dorset. He says the Council's response has damaged his reputation. The Ombudsman does not propose investigating this complaint. Dorset councils have decided how they wish to proceed and the Government will make the final decision. So the Ombudsman cannot see any practical outcome to any investigation by him into the accuracy of the report or the Council's response to it.

  • Salford City Council (16 011 167)

    Statement Not upheld Other 18-Apr-2017

    Summary: There was delay by the Council in responding to a complaint about council tax reduction. The Council has provided an apology and now decided the application in Mr X's favour. This is a satisfactory remedy to the complaint.

  • Coventry City Council (16 019 303)

    Statement Closed after initial enquiries Other 13-Apr-2017

    Summary: We will not investigate this complaint about Council spending on facilities for students in the city as Miss Y is not caused significant personal injustice from her complaint.

  • East Riding of Yorkshire Council (16 019 329)

    Statement Closed after initial enquiries Other 13-Apr-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint that the Council continues to limit her contact with its officers. This is because we are unlikely to find fault in the Council's actions which causes Mrs X significant injustice.

  • Babergh District Council (16 019 148)

    Statement Closed after initial enquiries Other 12-Apr-2017

    Summary: The Ombudsman will not investigate this complaint relating to a tourist magazine funded by the Council. Miss P, the complainant, has not suffered a significant personal injustice.

  • North Tyneside Metropolitan Borough Council (16 018 270)

    Statement Closed after initial enquiries Other 11-Apr-2017

    Summary: The Ombudsman will not investigate this complaint that the Council has restricted Mr X's contact with it. It is unlikely we will find evidence of fault by the Council.

  • London Borough of Richmond upon Thames (16 018 568)

    Statement Closed after initial enquiries Other 10-Apr-2017

    Summary: The Ombudsman will not investigate this complaint about a theft in the library. This is because there is insufficient evidence of fault by the Council and because it is a matter that needs to be determined in court or through the complainant's insurance.

  • Salford City Council (16 018 881)

    Statement Closed after initial enquiries Other 07-Apr-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about his subject access request to the Council. He can go to the Information Commissioner. The Council has not caused Mr X injustice.

  • North Norfolk District Council (16 008 365)

    Statement Not upheld Other 07-Apr-2017

    Summary: There was no fault with the way the Council dealt with a grant of funding to a community group.

;