Leisure and culture


Recent statements in this category are shown below:

  • London Borough Of Brent (17 004 051)

    Statement Closed after initial enquiries Leisure and culture 06-Jul-2017

    Summary: The Ombudsman should not investigate this complaint about the availability of images and documents on the Council's online system. It is unlikely he would find fault by the Council had caused the complainant injustice that warrants our involvement. Further, the Council is in the process of resolving the issues of concern to the complainant.

  • Stoke-on-Trent City Council (17 002 401)

    Statement Closed after initial enquiries Leisure and culture 12-Jun-2017

    Summary: The Ombudsman does not intend to investigate Mr X's complaint. It is unlikely we will find fault in the Council's decision not to meet Mr X to discuss proposals for expanding the local sports club onto Council owned land.

  • Leicester City Council (17 002 530)

    Statement Closed after initial enquiries Leisure and culture 08-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the condition of a swimming pool. This is because there is insufficient evidence of fault and because the Council has provided a proportionate response.

  • Swindon Borough Council (17 002 036)

    Statement Closed after initial enquiries Leisure and culture 07-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about a theatre show and the Council's handling of the complaint. This is because there is insufficient evidence of injustice and because the law prevents the Ombudsman from investigating matters about the provision of entertainment.

  • North Somerset Council (17 001 405)

    Statement Closed after initial enquiries Leisure and culture 06-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the Council restricting the complainant's kite flying on a beach. It is unlikely he would find evidence of fault causing the complainant significant injustice.

  • Manchester City Council (17 001 409)

    Statement Closed after initial enquiries Leisure and culture 24-May-2017

    Summary: The Ombudsman will not investigate this complaint about pedestrian access to an area during an annual festival. This is because there is insufficient evidence of injustice and because part of the complaint is late.

  • Bedford Borough Council (17 000 908)

    Statement Closed after initial enquiries Leisure and culture 19-May-2017

    Summary: Mr X complained about the Council's failure to take action over the loss of his fishing equipment caused by a local kayak club opening a sluice gate. The Ombudsman will not investigate this complaint. Damage to property or personal injury claims are matters which may only be resolved by insurers or the courts and it is reasonable for Mr X to make a claim against the club.

  • London Borough of Tower Hamlets (17 000 833)

    Statement Closed after initial enquiries Leisure and culture 19-May-2017

    Summary: The Ombudsman will not investigate this complaint about a sports club which hires premises from the Council. It is unlikely he would find evidence of fault by the Council as it is not responsible for managing the sports club.

  • Slough Borough Council (16 016 361)

    Statement Not upheld Leisure and culture 05-May-2017

    Summary: The Council was entitled to take action about allotments plots it considered were not of an acceptable standard. It followed the correct procedure to end two tenancies but has now used its discretion to reinstate the tenancies so there is no significant injustice to Mr X.

  • London Borough of Lambeth (16 014 224)

    Statement Not upheld Leisure and culture 27-Apr-2017

    Summary: Mr A complains the Council failed to properly regulate a community event at which he was attacked and lost personal belongings. There was no fault by the Council and we will not pursue the complaint any further.

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