Leisure and culture


Recent statements in this category are shown below:

  • Bristol City Council (16 018 422)

    Statement Closed after initial enquiries Leisure and culture 24-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the termination of his allotment licence and loss of tools. The complaint is late and there are no good reasons for us to exercise our discretion and now investigate.

  • London Borough of Richmond upon Thames (16 013 123)

    Statement Not upheld Leisure and culture 24-Apr-2017

    Summary: Mr X has not suffered a significant enough personal injustice to warrant further investigation.

  • Leicester City Council (16 019 250)

    Statement Closed after initial enquiries Leisure and culture 13-Apr-2017

    Summary: The Ombudsman will not investigate this complaint about an incident in a museum. This is because the Council has already provided a proportionate response and there is not enough injustice to warrant an investigation.

  • Bournemouth Borough Council (16 010 363)

    Statement Closed after initial enquiries Leisure and culture 31-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's response to nuisance caused by football played in a park opposite his home. It is unlikely he would find fault on the Council's part.

  • Rotherham Metropolitan Borough Council (16 012 572)

    Statement Not upheld Leisure and culture 23-Mar-2017

    Summary: The Council was not at fault in the way it dealt with Mr X's complaint about an incident in a public library.

  • Leeds City Council (16 017 091)

    Statement Closed after initial enquiries Leisure and culture 14-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about an incident involving council computers. This is because it is unlikely an investigation would lead to a different outcome and because there is insufficient evidence of injustice.

  • Bolton Metropolitan Borough Council (16 007 053)

    Statement Upheld Leisure and culture 13-Mar-2017

    Summary: Mrs C says the Council has failed to respond to an enquiry made in 2014 despite numerous contacts and a formal complaint. The Ombudsman has found evidence of significant delays by the Council. She has upheld the complaint and completed the investigation because the Council accepts her recommended actions.

  • North Somerset Council (16 016 612)

    Statement Closed after initial enquiries Leisure and culture 13-Mar-2017

    Summary: The Ombudsman will not investigate how the Council has dealt with the complainant's concerns about noise and disruption in a library. It is unlikely he would find evidence of fault by the Council and he cannot provide the remedy the complainant seeks.

  • Southampton City Council (16 008 967)

    Statement Not upheld Leisure and culture 08-Mar-2017

    Summary: There is no evidence of fault in how the Council investigated an altercation between two allotment holders. It considered the evidence available and reached a decision it was entitled to take.

  • London Borough of Havering (16 016 518)

    Statement Closed after initial enquiries Leisure and culture 06-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about alleged racism in a library. This is because it is unlikely an investigation would lead to a different outcome.

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