London Borough of Waltham Forest (23 019 045)

Statement Closed after initial enquiries Managing council tenancies 27-Feb-2024

Summary: We cannot investigate Mr B’s complaint about the Council’s handling of his complaint about the behaviour of a Council tenant. This is because we cannot investigate complaints about the management of social housing by councils.

London Borough of Havering (23 006 859)

Statement Closed after initial enquiries Managing council tenancies 21-Feb-2024

Summary: We will not investigate this complaint about a house Ms X leases to the Council. This is because it is reasonable to expect Ms X to use her right to take court action.

Northumberland County Council (23 015 859)

Statement Closed after initial enquiries Managing council tenancies 20-Feb-2024

Summary: We cannot investigate this complaint about the Council’s decision not to prune or remove a tree. This is because the decision was made by the Housing Service and we have no power to investigate a council when it is making housing management decisions.

North Northamptonshire Council (23 015 547)

Statement Closed after initial enquiries Managing council tenancies 14-Feb-2024

Summary: We will not investigate this complaint about accounting related to a residential leasehold. The law prevents us investigating.

South Cambridgeshire District Council (23 016 497)

Statement Closed after initial enquiries Managing council tenancies 23-Jan-2024

Summary: We cannot investigate Mr B’s complaint about the behaviour of the Council tenant at the adjoining property. This is because we cannot investigate complaints about the management of social housing by councils.

Basildon Borough Council (23 001 936)

Statement Closed after initial enquiries Managing council tenancies 11-Jan-2024

Summary: We cannot investigate this complaint about the Council’s demolition of a garden wall. This is because the law prevents us from considering complaints about councils when they are acting as social housing landlords.

London Borough of Southwark (23 004 277)

Statement Closed after initial enquiries Managing council tenancies 04-Jan-2024

Summary: We will not investigate this complaint about the Council not paying Mr X for the claimed impact of plumbing problems. The law prevents us investigating such complaints.

Birmingham City Council (23 012 771)

Statement Closed after initial enquiries Managing council tenancies 18-Dec-2023

Summary: We will not investigate this complaint about the Council’s handling of alleged drug use by Mrs X’s neighbour. The law prevents us investigating this.

Broxtowe Borough Council (23 014 052)

Statement Closed after initial enquiries Managing council tenancies 11-Dec-2023

Summary: We cannot investigate this complaint about the Council’s delay repairing noisy pipes at one of its properties. This is because we cannot investigate complaints about the management of social housing by councils.

London Borough of Islington (23 002 459)

Statement Closed after initial enquiries Managing council tenancies 30-Nov-2023

Summary: We will not investigate this complaint about problems with Mrs X’s heating and hot water. The law prevents us investigating.