Council house sales and leaseholders


Recent statements in this category are shown below:

  • London Borough of Islington (16 004 825)

    Statement Upheld Council house sales and leaseholders 12-Jun-2017

    Summary: The complaint is about how the Council dealt with the complainant's application to buy their Council property under the Right to Buy legislation. I have found fault and agreed a remedy.

  • Selby District Council (16 004 471)

    Statement Closed after initial enquiries Council house sales and leaseholders 07-Jun-2017

    Summary: The Ombudsman will not investigate this complaint that the Council mistakenly included the whole of a shared driveway in the sale of a property under the Right to Buy. This is because the complaint has been made late.

  • London Borough of Barking & Dagenham (16 017 068)

    Statement Closed after initial enquiries Council house sales and leaseholders 02-Jun-2017

    Summary: Mr V complains the Council adjusted the boundary of his house before he brought it, but did not reduce the price. The Ombudsman will not investigate this complaint. The Council was not at fault as Mr V could have raised this with it before completing the sale.

  • Sheffield City Council (17 002 055)

    Statement Closed after initial enquiries Council house sales and leaseholders 31-May-2017

    Summary: Mr X complained about the Council's failure to repair a leak in the bathroom of his rented council home. The Ombudsman cannot investigate this complaint. The complaint concerns repairs by a social landlord and this body is outside the Ombudsman's jurisdiction.

  • London Borough of Haringey (16 007 444)

    Statement Upheld Council house sales and leaseholders 30-May-2017

    Summary: there was some fault in the Council's handling of Mr & Mrs Z's Right to Buy application because matters have stalled since September 2016. The Council has now agreed to take steps to complete its investigation and decide whether to complete the sale of the property.

  • Wycombe District Council (17 000 510)

    Statement Closed after initial enquiries Council house sales and leaseholders 12-May-2017

    Summary: The Ombudsman will not investigate this complaint from an ex-Council tenant that it did not advise her properly about the impact on her Right to Buy entitlement when she transferred to a housing association. This is because we are unlikely to find fault or achieve a worthwhile outcome for the complainant given the events in question happened many years ago.

  • Brighton & Hove City Council (16 018 520)

    Statement Closed after initial enquiries Council house sales and leaseholders 25-Apr-2017

    Summary: Ms Y complains the Council will not waive its right to be paid back part of the right to buy discount so she can buy a more suitable property. The Ombudsman will not investigate her complaint as he has not seen any fault in how the Council decided to refuse her application.

  • North Norfolk District Council (16 018 538)

    Statement Closed after initial enquiries Council house sales and leaseholders 10-Apr-2017

    Summary: Mrs X complained about the Council's refusal to lift a local occupancy restriction on her home. The Ombudsman will not investigate this complaint. There is insufficient evidence of any fault by the Council. It was reasonable for Mrs X to appeal against the Council's decision.

  • Hinckley & Bosworth Borough Council (16 018 948)

    Statement Closed after initial enquiries Council house sales and leaseholders 07-Apr-2017

    Summary: Miss W complains the Council will not lift a restrictive covenant on her home, which means she cannot remortgage. The Ombudsman will not investigate this complaint as he has not seen any fault in the Council's decision not to lift the covenant.

  • Portsmouth City Council (16 016 267)

    Statement Closed after initial enquiries Council house sales and leaseholders 29-Mar-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint because it is about the Council's management of housing let on a long lease.

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