Council house sales and leaseholders


Recent statements in this category are shown below:

  • Brighton & Hove City Council (16 018 520)

    Statement Closed after initial enquiries Council house sales and leaseholders 25-Apr-2017

    Summary: Ms Y complains the Council will not waive its right to be paid back part of the right to buy discount so she can buy a more suitable property. The Ombudsman will not investigate her complaint as he has not seen any fault in how the Council decided to refuse her application.

  • North Norfolk District Council (16 018 538)

    Statement Closed after initial enquiries Council house sales and leaseholders 10-Apr-2017

    Summary: Mrs X complained about the Council's refusal to lift a local occupancy restriction on her home. The Ombudsman will not investigate this complaint. There is insufficient evidence of any fault by the Council. It was reasonable for Mrs X to appeal against the Council's decision.

  • Hinckley & Bosworth Borough Council (16 018 948)

    Statement Closed after initial enquiries Council house sales and leaseholders 07-Apr-2017

    Summary: Miss W complains the Council will not lift a restrictive covenant on her home, which means she cannot remortgage. The Ombudsman will not investigate this complaint as he has not seen any fault in the Council's decision not to lift the covenant.

  • Portsmouth City Council (16 016 267)

    Statement Closed after initial enquiries Council house sales and leaseholders 29-Mar-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint because it is about the Council's management of housing let on a long lease.

  • London Borough of Lambeth (16 011 637)

    Statement Closed after initial enquiries Council house sales and leaseholders 28-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to sell the complainant a flat. The complainant could have sought a remedy in a court of law.

  • Brighton & Hove City Council (16 016 751)

    Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2017

    Summary: The Ombudsman will not investigate Mr and Mrs X's complaint about the Council's delay in progressing their 'right to buy' application. Mr and Mrs X have an alternative remedy through the County Court which it would be reasonable for them to use.

  • Rotherham Metropolitan Borough Council (16 015 939)

    Statement Closed after initial enquiries Council house sales and leaseholders 28-Feb-2017

    Summary: The Ombudsman will not investigate Mr A's complaint about the way the Council determined his Right to Buy application. This is because it would be reasonable for Mr A to ask the court to consider whether he should be entitled to the reduced rent and compensation he believes the Council owe him. Mr A is unhappy with how the Council has handled his complaint about his Right to Buy application. The Ombudsman will not investigate this aspect of Mr A's complaint. Where the substantive matters do not themselves warrant investigation, he will not normally consider how the Council has responded to a complaint about them.

  • Brentwood Borough Council (16 007 861)

    Statement Not upheld Council house sales and leaseholders 13-Feb-2017

    Summary: Mr X complained the Council refused a Right to Buy application. The Council was not at fault because it had enough information to justify carrying out a fraud investigation and to withdraw its offer. Mr X also complained the Council refused to provide him with the recording of the interview it carried out as part of the investigation. The Council was not at fault because the law allows it to delete such recordings once they are no longer needed.

  • London Borough of Haringey (16 013 667)

    Statement Not upheld Council house sales and leaseholders 13-Feb-2017

    Summary: Mr X complains the Council has taken too long to process his Right to Buy application. Mr X has a right to serve the Council with a notice of delay if he considers it is holding up the sale. I have ended my investigation as Mr X has used this right and can apply to court to settle any dispute.

  • London Borough of Wandsworth (16 015 535)

    Statement Closed after initial enquiries Council house sales and leaseholders 06-Feb-2017

    Summary: Mr W complains the Council sold him a property in 1989 which he cannot now sell. The Ombudsman will not investigate this complaint as it is late.

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