Council house rent


Recent statements in this category are shown below:

  • Bristol City Council (15 019 302)

    Statement Closed after initial enquiries Council house rent 17-Mar-2016

    Summary: Miss P complains about how the Council is dealing with her rent account, what happened in court over action for council tax, what happened in a school and the Council taking action against her because her child is school. The Ombudsman cannot investigate these complaints as the law does not allow her to.

  • London Borough of Lambeth (15 018 273)

    Statement Closed after initial enquiries Council house rent 03-Mar-2016

    Summary: Ms Y complains about a decision to change the frequency of when she has to make rent payments for the Council owned property she lives in and about the standard of repairs at the property. The Ombudsman cannot investigate as these matters are outside her legal remit.

  • Westminster City Council (14 013 635)

    Statement Upheld Council house rent 03-Jul-2015

    Summary: There was fault in the way the Council dealt with an underpayment of housing benefit. The Council has agreed to reduce the amount of rent arrears by £803.10. The Council can then recover that amount from the complainant's current housing benefit entitlement. There remains an outstanding amount of rent arrears.

  • South Ribble Borough Council (14 012 908)

    Statement Closed after initial enquiries Council house rent 08-Dec-2014

    Summary: Mr and Mrs X complained about the Council's arrangement to recover a housing benefit overpayment through their rent account. They say they are unable to afford the current arrangement. The Ombudsman cannot investigate this complaint because it concerns the Council's housing landlord function. This is outside the Ombudsman's jurisdiction.

  • Westminster City Council (14 001 601)

    Statement Closed after initial enquiries Council house rent 23-May-2014

    Summary: The Ombudsman will not investigate a complaint about rent arrears accrued when the complainant was in temporary accommodation from 2006 to 2008. The complaint is made too late.

  • London Borough of Camden (13 020 635)

    Statement Closed after initial enquiries Council house rent 24-Mar-2014

    Summary: The Local Government Ombudsman cannot investigate this complaint from a Council tenant. This is because she has no jurisdiction to consider a complaint about the rent issue in question.

  • London Borough of Barking & Dagenham (13 018 019)

    Statement Closed after initial enquiries Council house rent 06-Feb-2014

    Summary: The Ombudsman cannot investigate this complaint alleging the Council has failed to refund rent and deposit payments as it is outside her jurisdiction.

  • Gateshead Metropolitan Borough Council (13 015 220)

    Statement Closed after initial enquiries Council house rent 02-Jan-2014

    Summary: Mrs X complained about the Council's refusal to alter her tenancy start date when there were outstanding repairs needed in her Council home. I have not investigated this complaint because it is outside the Ombudsman's jurisdiction.

  • Sandwell Metropolitan Borough Council (13 013 473)

    Statement Closed after initial enquiries Council house rent 08-Nov-2013

    Summary: The Ombudsman cannot investigate Mr B's complaint that the Council has not resolved the overpayment of rent at his previous address. That is because the complaint is about the Council acting in its landlord function.

  • London Borough of Haringey (13 005 351)

    Statement Closed after initial enquiries Council house rent 01-Jul-2013

    Summary: The Ombudsman cannot investigate this complaint about a council tenancy as it is outside her jurisdiction.

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