Allocations


Recent statements in this category are shown below:

  • Eastleigh Borough Council (17 001 676)

    Statement Upheld Allocations 21-Aug-2017

    Summary: The Council has changed Mr B's priority for bidding to band 2 and he can now bid on three bedroom properties. Mr B is satisfied with this outcome. No further investigation is necessary.

  • London Borough of Harrow (16 018 633)

    Statement Upheld Allocations 21-Aug-2017

    Summary: there was delay in carrying out a medical assessment but that did not cause Mrs X injustice. There was no fault in the way the Council decided Mrs X did not qualify to join the Housing Register or considered her request for a review of that decision.

  • Slough Borough Council (17 006 757)

    Statement Closed after initial enquiries Allocations 21-Aug-2017

    Summary: The Ombudsman will investigate this complaint about the Council's decision not to treat the complainant's adult brother as part of his housing application. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Barking & Dagenham (16 019 174)

    Statement Upheld Allocations 17-Aug-2017

    Summary: The Council was at fault when it reviewed its decision to remove Mr X from the housing register after introducing new residency criteria. To remedy the injustice caused by this fault, the Council has agreed to review its policy, apologise to Mr X and make a payment to him to recognise his time and trouble spent dealing with this matter.

  • London Borough of Harrow (17 006 217)

    Statement Closed after initial enquiries Allocations 14-Aug-2017

    Summary: The Ombudsman will not investigate this complaint that the Council would not let the complainant bid for accommodation between 2014 and 2016. This is because it is a late complaint. The Ombudsman cannot investigate the complaint about disrepair because he has no power to investigate a council when it is acting as a landlord.

  • London Borough of Bromley (17 005 551)

    Statement Closed after initial enquiries Allocations 10-Aug-2017

    Summary: The Ombudsman will not investigate Miss B's complaint the Council will not accept her on to its housing register. Further consideration of the complaint is unlikely to find fault by the Council.

  • London Borough of Tower Hamlets (16 016 309)

    Statement Upheld Allocations 09-Aug-2017

    Summary: Mr A complains about the way the Council has handled his application to join its Private Rented Scheme and the poor service he received as he tried to rent accommodation. There was fault by the Council which caused Mr A injustice and it has agreed to pay him £300 to settle the complaint.

  • East Devon District Council (16 011 978)

    Statement Not upheld Allocations 09-Aug-2017

    Summary: Mrs X complains the Council placed her in the wrong banding for housing allocation, which meant she spent a period of time in unsuitable accommodation unnecessarily. My investigation has not found the Council at fault.

  • Brighton & Hove City Council (17 005 904)

    Statement Closed after initial enquiries Allocations 08-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's decision to remove the complainant from the housing register. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Tower Hamlets (16 005 777)

    Statement Upheld Allocations 07-Aug-2017

    Summary: The Council delayed in adding a disabled family member to the housing application. This did not result in the family missing an offer of re-housing or alter their position on the waiting list.

;