Education


Recent reports in this category are shown below:

  • Birmingham City Council (23 015 239)

    Statement Closed after initial enquiries Special educational needs 13-Feb-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s decision not to amend her son’s Education Health and Care Plan to name a different school or a type of school. That is because she had the right to appeal that decision to the SEND Tribunal.

  • Birmingham City Council (23 015 241)

    Statement Closed after initial enquiries Special educational needs 13-Feb-2024

    Summary: We will not investigate this complaint about the Council’s failure to arrange alternative provision or provide the support in an Education Health and Care Plan because there is no evidence of fault.

  • Staffordshire County Council (23 015 453)

    Statement Closed after initial enquiries Special educational needs 13-Feb-2024

    Summary: We will not investigate this complaint that the Council has failed to identify an appropriate school for the complainant’s son. This is because he has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for him to do so.

  • Sheffield City Council (23 017 124)

    Statement Closed after initial enquiries School admissions 13-Feb-2024

    Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.

  • Derbyshire County Council (23 003 684)

    Statement Upheld Special educational needs 13-Feb-2024

    Summary: Miss X complained the Council delayed completing her child’s Education, Health and Care Needs Assessment and then delayed issuing the Education, Health and Care plan. The Council was at fault for the delay. It has agreed to apologise to Miss X and pay her £1,225 to acknowledge the frustration, uncertainty and missed provision caused to her child by the delay.

  • Suffolk County Council (23 005 407)

    Statement Not upheld Special educational needs 13-Feb-2024

    Summary: Ms X complained the Council failed to provide suitable education or the provision set out in her two children’s, Child Y and Child Z’s Education, Health and Care Plans. Ms X could have complained to us sooner and there are no good reasons we should investigate this late complaint. We cannot investigate a complaint where someone has appealed to the tribunal about the same matter. The Council has already offered a suitable financial remedy for Child Y and Child Z’s lost provision and Ms X’s time and trouble which remedies the injustice caused so we have ended this investigation.

  • Gloucestershire County Council (23 006 877)

    Statement Closed after initial enquiries Special educational needs 13-Feb-2024

    Summary: We cannot investigate this complaint about the Council’s decision not to reimburse nursery costs. Most of the complaint is out of our jurisdiction as the complainant appealed to tribunal. The Council has offered an appropriate remedy for delays in arranging staff training. Further investigation would not lead to a different outcome.

  • Surrey County Council (23 007 137)

    Statement Upheld Special educational needs 13-Feb-2024

    Summary: Mrs X complained the Council failed to provide alternative provision support for her son when he stopped attending school. Mrs X’s appeal to the Special Educational Needs and Disability Tribunal limits the scope of our investigation. We found the Council at fault for not considering alternative provision sooner during the period we can consider. The Council has agreed to our recommendations to remedy this injustice.

  • North Lincolnshire Council (23 007 569)

    Statement Upheld Special educational needs 13-Feb-2024

    Summary: There was delay by the Council when issuing D’s final EHC Plan after the Tribunal issued its order in February 2023. This caused injustice because D waited longer to receive the specialist provision he was entitled to. Mrs Y also experienced some avoidable time and trouble.

  • Kent County Council (23 008 311)

    Statement Upheld Special educational needs 13-Feb-2024

    Summary: Mr D complained the Council has failed to provide his son, E, with a suitable education after his school placement broke down. We find the Council was at fault for how it handled Mr D’s son’s education after the placement broke down. The Council has agreed to our recommendations to address the injustice caused by fault.

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