School transport


Recent statements in this category are shown below:

  • Essex County Council (16 003 462)

    Statement Not upheld School transport 15-Jun-2017

    Summary: Mrs C's application for free school transport for her child was refused. The decision was in line with the Council's policy and was not fault.

  • East Sussex County Council (16 014 852)

    Statement Upheld School transport 14-Jun-2017

    Summary: The Council failed to consider properly the complainants' appeal regarding free school transport for their disabled son. The Council has agreed to offer the complainants a fresh appeal hearing.

  • London Borough of Hillingdon (17 000 881)

    Statement Not upheld School transport 12-Jun-2017

    Summary: The Council has now reinstated home to school transport for the complainant's son. Therefore I have discontinued my investigation.

  • Newcastle upon Tyne City Council (16 007 970)

    Statement Upheld School transport 08-Jun-2017

    Summary: The Council says it could have done more to reinstate school transport for Mr X's son who missed four weeks of education. There were also significant delays in the Council responding to Mr X's complaint and the Ombudsman's enquiries. The Council has agreed to pay Mr X £350.

  • Birmingham City Council (16 015 521)

    Statement Upheld School transport 06-Jun-2017

    Summary: There was fault in the way the Council considered Ms C's appeal against its refusal to increase the Personal Transport Budget to take her son, D, to the special school that he attends. The Council has agreed to offer Ms C a fresh appeal and to consider whether to amend its appeals process to allow oral representations.

  • Essex County Council (17 002 382)

    Statement Closed after initial enquiries School transport 05-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint because it is unlikely we would find fault in the Council's decision to refuse transport for his son's attendance at college.

  • North Lincolnshire Council (17 001 070)

    Statement Closed after initial enquiries School transport 05-Jun-2017

    Summary: The Ombudsman will not investigate Mrs M's complaint because it is unlikely we would find fault in the Council's decision to refuse to provide home to school transport.

  • London Borough of Camden (17 002 346)

    Statement Not upheld School transport 01-Jun-2017

    Summary: The Council has agreed to provide home to school transport for the complainant's daughter so I have discontinued my investigation.

  • Cornwall Council (16 016 940)

    Statement Not upheld School transport 22-May-2017

    Summary: There is no evidence of fault in the way the Council considered Mrs X's application for free home school transport for her daughter.

  • Salford City Council (16 016 328)

    Statement Not upheld School transport 22-May-2017

    Summary: Miss C complains the Council refused her appeal for temporary transport assistance to enable her daughter to get to school when Miss C was unavailable to accompany her. There was no evidence of Council fault.

;