Recent statements in this category are shown below:
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London Borough of Bromley (23 014 019)
Statement Closed after initial enquiries Other 29-Jan-2024
Summary: We cannot investigate Miss X’s complaint the Council lied in a court report. We have no jurisdiction to investigate the contents of court reports or what happened in court.
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Surrey County Council (23 014 869)
Statement Closed after initial enquiries Other 22-Jan-2024
Summary: We cannot investigate this complaint about the education provision for Mr X’s child and the Council’s decision not to investigate his complaint. This is because the complaint is about the internal management of a school which falls outside our jurisdiction. The law also says we cannot consider complaints about the actions of councils in relation to matters that are outside our jurisdiction.
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Hampshire County Council (23 007 811)
Statement Closed after initial enquiries Other 22-Jan-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision to take safeguarding action. The Council has started care proceedings and the courts are involved. We cannot consider the complaint properly until after those proceedings have finished.
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North Northamptonshire Council (23 013 521)
Statement Closed after initial enquiries Other 19-Jan-2024
Summary: We will not investigate Mrs X’s complaint about the charging structure at a private nursery. There is not enough evidence of fault in the way the Council exercised its monitoring function for the free early education entitlement to warrant investigation. Whether the nursery offers term-time only fees is not a function of the Council and we cannot investigate the actions of the nursery.
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London Borough of Bexley (23 013 466)
Statement Closed after initial enquiries Other 17-Jan-2024
Summary: We will not investigate Ms X’s complaint about the Council’s policy related to early years funding. This is because in its response to her complaint, the Council has accepted there is contradiction between clauses in the funding agreement. It has apologised to Ms X and agreed to review the agreement. Further investigation by us would achieve nothing more.
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London Borough of Southwark (23 008 833)
Statement Closed after initial enquiries Other 15-Jan-2024
Summary: We will not investigate this complaint the Council has not rehoused the complainant. There is not enough evidence of fault to justify our involvement.
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London Borough of Hammersmith & Fulham (23 013 459)
Statement Closed after initial enquiries Other 15-Jan-2024
Summary: We will not investigate this complaint about personal information the Council disclosed. That is because the Information Commissioner’s Office deals with complaints around data protection.
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Sandwell Metropolitan Borough Council (23 015 926)
Statement Closed after initial enquiries Other 15-Jan-2024
Summary: We cannot investigate Mr X’s complaint about a school’s decision to exclude his child from a school. This is because the matter relates to the internal management of a school, which falls outside of our jurisdiction.
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Cumberland Council (23 010 397)
Statement Closed after initial enquiries Other 04-Jan-2024
Summary: We will not investigate this complaint about the support provided by the Council’s Childrens Services. That is because most of the complaint is late, and it was reasonable for the complainant to raise concerns as part of court proceedings.
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London Borough of Croydon (23 008 587)
Statement Closed after initial enquiries Other 03-Jan-2024
Summary: We will not investigate this complaint about eligibility for free school meals. This is because schools, not the Council, decide eligibility using criteria set by central government.