Alternative provision


Recent statements in this category are shown below:

  • Derbyshire County Council (16 017 884)

    Statement Closed after initial enquiries Alternative provision 24-Mar-2017

    Summary: The Ombudsman will not investigate Miss J's complaint, because it is about the Council's actions and involvement in matters which happened in a school and which Miss J took to a tribunal. The Council's actions cannot be separated from the underlying matter which the Ombudsman cannot investigate.

  • Northamptonshire County Council (15 013 389)

    Statement Upheld Alternative provision 10-Mar-2017

    Summary: There was fault by the Council in failing to arrange adequate alternative provision for Ms C's son, D, when he was out of school from February 2015 to July 2016. The Council has agreed to pay Ms C £1400 to use for D's educational benefit and £100 for the delay in responding to her complaint.

  • Hampshire County Council (16 007 920)

    Statement Not upheld Alternative provision 06-Mar-2017

    Summary: the Council was not at fault for how it provided education to Mrs C's son following his exclusion from school or for its visit in April 2016.

  • Northumberland Council (16 013 435)

    Statement Closed after initial enquiries Alternative provision 07-Feb-2017

    Summary: The Ombudsman cannot investigate Mrs A's complaint about the decision to remove her son's specialist literary provision because the decision was the responsibility of a school.

  • Royal Borough of Greenwich (15 015 165)

    Statement Upheld Alternative provision 06-Jan-2017

    Summary: The Council acknowledged that X's transition into a new school was unnecessarily delayed. The Council has already offered £1200 to remedy this injustice. There is evidence of further fault because the Council did not ensure that X's provision for specialist dyslexia teaching and occupational therapy was in place at his new school. The Council will arrange funding for additional provision to make up for this shortfall, apologise to Miss Y and pay £150 in recognition of the unnecessary time and trouble she has experienced.

  • London Borough of Lambeth (16 010 857)

    Statement Closed after initial enquiries Alternative provision 17-Nov-2016

    Summary: The Ombudsman will not investigate this complaint about the way the Council dealt with a parent's request for delayed entry to school in Reception year for her daughter. This is because she could not achieve a worthwhile outcome for the parent which would justify her involvement.

  • Essex County Council (15 019 467)

    Statement Not upheld Alternative provision 11-Oct-2016

    Summary: The Council was not at fault in the way it sought to make educational provision for child X. The Council did not make fulltime provision for child X when he was excluded, but the delays were caused because child X's father refused the suitable full time placement which would have met child X's needs. Child X is now attending the school specified in his Education, Health and Care Plan.

  • Norfolk County Council (16 000 992)

    Statement Upheld Alternative provision 29-Sep-2016

    Summary: Mrs F was unhappy the Council failed to put in place alternative provision for her son G when he could not attend school. There is evidence of fault leading to injustice for both Mrs F and G.

  • Tameside Metropolitan Borough Council (15 019 670)

    Statement Upheld Alternative provision 26-Sep-2016

    Summary: The complainant alerted the Council of her son's difficulties at school but it failed to record the matter as a formal complaint. The Council has apologised for this and it will also review its policy about children missing from school due to health reasons because, in this case, the school had failed to alert it of the complainant's son's difficulties.

  • Swindon Borough Council (15 019 106)

    Statement Upheld Alternative provision 21-Sep-2016

    Summary: The Council provided a suitable amount of alternative education to a disabled child, Y, when she could not cope with a
    full-time education in 2015 and 2016. It also provided suitable support to her mother Mrs X. The Council delayed in finalising the proposed changes to Y's Statement. However, this has not caused Mrs X a significant disadvantage.

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