Nottinghamshire County Council (23 016 689)

Statement Closed after initial enquiries Safeguarding 12-Mar-2024

Summary: We will not investigate this complaint about criminal and negligent acts by the Council and its approach to safeguarding. This is because we are not the appropriate body to consider matters relating to criminal acts or acts of negligence. Further, part of the complaint is late and we are unlikely to find fault in relation to safeguarding.

Plymouth City Council (23 012 245)

Statement Closed after initial enquiries Safeguarding 11-Mar-2024

Summary: We will not investigate this complaint about @.

London Borough of Harrow (23 016 150)

Statement Closed after initial enquiries Safeguarding 08-Mar-2024

Summary: We will not investigate Miss X’s complaint about a safeguarding investigation the Council carried out in 2020. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider this very late complaint now. Also, we cannot consider a claim of negligence as that is a legal matter for the courts to consider and decide.

Bournemouth, Christchurch and Poole Council (23 017 576)

Statement Closed after initial enquiries Safeguarding 08-Mar-2024

Summary: We will not investigate this complaint about the Council allowing Mr X’s family member to make false allegations about him. There is no evidence of fault by the Council.

Worcestershire County Council (23 016 930)

Statement Closed after initial enquiries Safeguarding 07-Mar-2024

Summary: We will not investigate the Council’s response to Mrs X’s concerns about safeguarding a relative, Mrs Y. This is because I do not see evidence of fault in the Council’s actions to warrant an investigation.

London Borough of Croydon (23 004 055)

Statement Not upheld Safeguarding 29-Feb-2024

Summary: There was no fault in how the Council responded to a concern for the welfare of Mr Y. The evidence shows it took account of the available information it had, responded to the concern raised, and spoke to Mr Y to seek his views and preferences before deciding no further action was required.

Cornwall Council (23 018 769)

Statement Closed after initial enquiries Safeguarding 28-Feb-2024

Summary: We will not exercise discretion to investigate this complaint about safeguarding issues raised from 2019 - 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Birmingham City Council (23 015 383)

Statement Closed after initial enquiries Safeguarding 26-Feb-2024

Summary: We will not investigate this late complaint about the Council’s failure to safeguard Mrs Y’s adult son. The law says complaints must be brought to us within 12 months of becoming aware of the matter, unless there is good reason for delay.

Surrey County Council (23 015 334)

Statement Closed after initial enquiries Safeguarding 21-Feb-2024

Summary: We will not investigate this complaint about errors and inaccuracies contained in a S42 safeguarding report. This is because we could not add to the Council’s responses regarding this complaint or achieve anything more for Mr B.

Newcastle upon Tyne City Council (23 014 518)

Statement Closed after initial enquiries Safeguarding 13-Feb-2024

Summary: We will not investigate this complaint about the Council’s safeguarding investigation into concerns raised by Mrs B. This is because it is unlikely we would find enough evidence of fault with the actions taken by the Council to warrant an ombudsman investigation.