Decision search
Your search has 54842 results
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North Tyneside Metropolitan Borough Council (24 020 290)
Report Upheld Alternative provision 04-Feb-2026
Summary: We found the Council delayed for 13 months in arranging alternative educational provision from February 2024 after Mrs X’s child, Y, was unable to attend school. This is the second time we have found the Council at fault for failing to provide education to Y. This caused Y to miss out on a suitable education and caused Mrs X distress, frustration and uncertainty.
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Surrey County Council (25 011 022)
Statement Closed after initial enquiries School transport 06-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s consultation into changes to its post-16 transport policy. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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Mayor's Office for Policing and Crime (25 011 026)
Statement Closed after initial enquiries Child protection 06-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about the Authority’s investigation into the actions of the local police because the issues complained about relate to the investigation of a reported crime, and the law says we cannot investigate.
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West Sussex County Council (25 011 158)
Statement Closed after initial enquiries Special educational needs 06-Jan-2026
Summary: We will not investigate this complaint about the school named in an Education Health and Care Plan. It would be reasonable for Miss X to appeal to the tribunal about the contents of the plan.
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Manchester City Council (25 011 384)
Statement Closed after initial enquiries Planning applications 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning application. There is insufficient evidence of fault by the Council, and it is reasonable to expect the complainant to have used his right of appeal to the Planning Inspectorate if he disagreed with the amendments the Council requested.
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Durham County Council (25 011 662)
Statement Closed after initial enquiries Councillor conduct and standards 06-Jan-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that a councillor breached the code of conduct. We have not seen enough evidence of fault to justify an investigation.
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Southend-on-Sea City Council (25 011 709)
Statement Closed after initial enquiries Enforcement 06-Jan-2026
Summary: We will not investigate Mrs X’s complaint about planning enforcement. There is not enough evidence of fault by the Council to warrant investigation by us.
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Bedfordshire & Luton Fire & Rescue Service (25 011 781)
Statement Closed after initial enquiries Other 06-Jan-2026
Summary: We will not investigate this complaint about the advice given to the Responsible Person for fire safety for the building where Mr X lives. We have not seen enough evidence of fault in the Fire Service’s actions. Also, we cannot achieve the outcome Mr X is seeking.
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Royal Borough of Greenwich (25 011 813)
Statement Closed after initial enquiries Parking and other penalties 06-Jan-2026
Summary: We will not investigate this complaint about a refused vehicle crossover application because there is not enough evidence of fault to justify investigation.
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Bristol City Council (25 011 837)
Statement Closed after initial enquiries Trees 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to maintain a tree behind Miss X’s home and that it kept inaccurate records. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.