Education archive 2021-2022


Archive has 877 results

  • Cumbria County Council (21 016 803)

    Statement Closed after initial enquiries Special educational needs 15-Mar-2022

    Summary: We will not investigate this complaint about a needs assessment carried out by the Council. This is because the complainant had the right to appeal about the content of the Education Health and Care Plan the Council produced, and it would have been reasonable for her to do so.

  • Suffolk County Council (20 013 745)

    Statement Upheld Special educational needs 15-Mar-2022

    Summary: Mrs Y complained the Council failed to provide her son with support set out in his Education, Health and Care Plan, failed to provide information about options at his new placement, and about its failures in communicating with her. We have found fault by the Council in failing to provide the support in the Plan and the way it communicated with Mrs Y, causing injustice. The Council has agreed to remedy this by apologising, making payments to acknowledge the impact on Z of the loss of education and to reflect Mrs Y’s upset and time and trouble.

  • Kent County Council (21 004 648)

    Statement Upheld Special educational needs 15-Mar-2022

    Summary: Ms X complained about how the Council handled her son’s (A’s) Educational Health and Care Plan when he transitioned to secondary school. We found the Council was at fault for not complying with regulations and government guidance when it reviewed A’s Plan. The Council’s failure to follow the correct procedure caused Ms X frustration and confusion but did not cause A to miss out on support. The Council has procedures in place to prevent similar issues happening in the future. The Council has agreed to apologise to Ms X.

  • Rochdale Metropolitan Borough Council (21 007 009)

    Statement Not upheld School admissions 15-Mar-2022

    Summary: Mr X complained that the Council did not provide him with sufficient information and support when he was making an online application for a place for his child at his preferred primary school. I found no evidence of fault by the Council and no fault in the way the Independent Appeal Panel considered his infant class size appeal.

  • Bolton Metropolitan Borough Council (21 008 315)

    Statement Not upheld Alternative provision 14-Mar-2022

    Summary: The complainant, supported by her advocate, complained that the Council failed to provide alternative education to her daughter when she was unable to attend her primary school because of her medical needs. We do not find fault. But the Council has agreed to consider a fresh complaint about the alleged delay in completing the daughter’s Education, Health and Care Plan. We are therefore closing the complaint.

  • Surrey County Council (21 010 100)

    Statement Closed after initial enquiries School transport 14-Mar-2022

    Summary: The Ombudsman will not investigate Miss X’s complaint about the Council’s decision not to provide her son with free transport to school. This is because there is not enough evidence of fault by the Council for us to be able to question the merits of its decisions.

  • Leicestershire County Council (21 005 035)

    Statement Upheld Special educational needs 11-Mar-2022

    Summary: There was delay by the Council in making amendments to an Education, Health and Care Plan after annual reviews. However, this has not caused a significant injustice. The child remained in the same placement and appeal rights while delayed, were not used.

  • Birmingham City Council (21 007 239)

    Statement Upheld Special educational needs 11-Mar-2022

    Summary: Ms X complains about the way the Council managed the Education Health and Care Plan process for her son Y. We found fault as the Council delayed issuing Y’s final EHCP and failed to action Ms X’s request for Speech and Language Therapy and Occupational Therapy reports. This caused Y an injustice as he was potentially without the additional support he needed, and Ms X was put to time and trouble in pursuing the matter. We have recommended a suitable remedy and so have completed our investigation.

  • Suffolk County Council (20 012 688)

    Statement Upheld Special educational needs 11-Mar-2022

    Summary: There was delay in putting in place provision in an Education, Health and Care Plan following a Tribunal decision. This led to a child missing out on education and social care support. The Council will apologise and make a financial payment.

  • Devon County Council (21 002 110)

    Statement Upheld Special educational needs 10-Mar-2022

    Summary: Mr B complained the Council delayed reviewing his son’s, X, special educational needs. And there was further delay in securing a suitable placement for him. He said that as a result X missed out on appropriate education, was caused stress by the school placement he was attending and this placed stress on the family. He said he and his wife were put to time and trouble in pursuing the matter with the Council. There was fault by the Council which caused injustice. The Council will make a payment to Mr B.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings