West Sussex County Council (20 010 099)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

Transport for London (20 010 543)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Authority enforcing several unpaid penalty charge notices which resulted in the recovery and sale of his car by enforcement agents. We should not investigate this complaint about enforcement of a penalty charge notice because it is unlikely that we would find fault and any remaining injustice is not significant enough to justify our investigation.

Westminster City Council (20 010 544)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Council used enforcement agents to seize and sell his car to settle unpaid penalty charge notices. We should not exercise discretion to investigate this complaint as it is late and there is no good reason to investigate it now.

Royal Borough of Greenwich (20 010 628)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr X complained about the Council’s refusal of his application for a vehicle crossing at his home. We will not investigate the complaint because it is unlikely we would find fault.

City of Bradford Metropolitan District Council (20 010 844)

Statement Closed after initial enquiries Rights of way 03-Mar-2021

Summary: Mr X complains about the Council’s handling of matters related to the recording of a footpath in the Definitive Map. We will not investigate the complaint because it falls outside our jurisdiction as the Planning Inspectorate is the body charged with determining its route.

East Suffolk Council (20 010 901)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We will not investigate how the Council introduced higher off-street parking charges. We are unlikely to find evidence of fault by the Council.

London Borough of Hillingdon (20 000 384)

Statement Not upheld Parking and other penalties 02-Mar-2021

Summary: Mr and Mrs X complained about the Council's decision to refuse their application for a dropped kerb. The Council was not at fault.

Central Bedfordshire Council (20 003 643)

Statement Upheld Other 02-Mar-2021

Summary: Mrs Y complains about the way the Council dealt with her application for a vehicle crossover from her property onto the public highway. The Ombudsman has found fault by the Council causing injustice. The Council has agreed to remedy this by making a payment of £250 to Mrs Y to reflect the distress, time and trouble caused by the fault.

London Borough of Islington (20 010 041)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2021

Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by the Council as he has used his right of appeal against them. We will not investigate his complaint about the handling of his appeals as the Council is not responsible for setting the date for the hearings.

Northamptonshire County Council (20 010 972)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2021

Summary: We will not investigate Mr X’s complaint about a parking penalty as it is reasonable to expect him to appeal against it to the independent parking tribunal.