Stoke-on-Trent City Council (21 017 065)

Statement Closed after initial enquiries Other 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to notify Mr X directly, rather than his landlord, about planned demolition works close to his home. This is because we are unlikely to find evidence of fault by the Council.

Swale Borough Council (21 015 838)

Statement Closed after initial enquiries Enforcement 21-Mar-2022

Summary: Ms X complains about lack of planning enforcement against her neighbour by the Council. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council causing injustice to her.

Peterborough City Council (21 016 556)

Statement Closed after initial enquiries Planning applications 21-Mar-2022

Summary: Mr X complains about matters relating to the Council’s decision to grant planning permission for development at a site adjacent to his home. We will not investigate the complaint because an investigation is unlikely to find evidence of fault by the Council.

North Devon District Council (21 016 649)

Statement Closed after initial enquiries Enforcement 21-Mar-2022

Summary: Mr X complains about lack of planning enforcement against a nearby development. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council and part of the complaint is out of time.

London Borough of Merton (21 002 909)

Statement Upheld Enforcement 21-Mar-2022

Summary: Mr X complained the Council failed to take action when he reported his landlord had erected a temporary structure in front of his property without planning permission. Mr X further complained about the way the Council handled his complaint about the matter. There was no fault in how the Council responded to Mr X’s report against his landlord. There was fault in the way the Council communicated with Mr X about the matter which the Council has agreed to apologise for.

Melton Borough Council (21 004 376)

Statement Upheld Planning applications 21-Mar-2022

Summary: Mr and Mrs M complain about the Council's decision to approve a planning application for a development next to their home and that it failed to take enforcement action promptly. We have found fault but this did not cause injustice to Mr and Mrs M. The Council has now changed the information it publishes about its planning decisions.

Barrow-in-Furness Borough Council (20 009 461)

Statement Upheld Enforcement 21-Mar-2022

Summary: Mr and Mrs X complain about a lack of planning enforcement action on a neighbouring development. I find fault by the Council because of unreasonable delay in acting on Mr and Mrs X’s concerns. I recommend the Council now prioritise their concerns and make a time and trouble payment to them.

Central Bedfordshire Council (21 011 462)

Statement Not upheld Planning applications 21-Mar-2022

Summary: Mrs X complained on behalf of a group of residents who are concerned about development in their area. We ended our investigation because further investigation was unlikely to result in a finding of fault, a significant injustice or any other meaningful outcome.

London Borough of Tower Hamlets (21 011 761)

Statement Not upheld Planning applications 21-Mar-2022

Summary: There was no fault by the Council in a complaint about noise and dust nuisance caused by nearby construction works.

West Northamptonshire Council (21 011 816)

Statement Not upheld Building control 21-Mar-2022

Summary: The investigation of this complaint about the decisions made by a building control officer is discontinued. This is because further investigation would not be able to resolve a dispute over the interpretation of building regulations.