Recent statements in this category are shown below:
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Statement Closed after initial enquiries Traffic management 02-Apr-2024
Summary: We will not investigate this complaint about the Council’s proposals for traffic management in the town where the complainant lives. The Council has not yet completed consulting on its proposals, and we do not consider Mr X has suffered a significant personal injustice to justify an investigation.
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Milton Keynes Council (23 016 391)
Statement Closed after initial enquiries Traffic management 28-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of the introduction of new parking restrictions in Mr X’s road. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Statement Upheld Traffic management 27-Mar-2024
Summary: Mrs X complains the Council failed to deal with management of an access road and a community facility properly. The Council did not oversee the management of the community facility and delayed responding to Mrs X’s complaint. Mrs X did not suffer any ongoing serious injustice.
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London Borough of Havering (23 016 897)
Statement Upheld Traffic management 25-Mar-2024
Summary: We have upheld Ms X’s complaint about the Council’s failure to consider her complaint about a lack of response to her reports of illegal parking. The Council has agreed to resolve the complaint early by investigating her complaint under its complaints procedure, which is a proportionate remedy for the injustice caused.
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Shropshire Council (23 013 969)
Statement Closed after initial enquiries Traffic management 21-Mar-2024
Summary: We will not investigate this complaint about the Council’s consideration of a request for speed restrictions and traffic calming. There is insufficient evidence of fault which would warrant an investigation.
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Oxfordshire County Council (23 017 799)
Statement Closed after initial enquiries Traffic management 21-Mar-2024
Summary: We will not investigate this complaint about restricted access to a city centre road for blue badge holders. There is not enough evidence of fault to justify our involvement.
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London Borough of Lambeth (23 016 801)
Statement Closed after initial enquiries Traffic management 20-Mar-2024
Summary: We will not investigate this complaint about a Low Traffic Neighbourhood as the Council has taken the action the complainant sought and we cannot add to this.
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Westminster City Council (23 016 525)
Statement Closed after initial enquiries Traffic management 19-Mar-2024
Summary: We will not investigate this complaint about the way the Council has consulted on a proposed traffic management scheme. The alleged faults have not yet caused Mr X a significant personal injustice, and it is reasonable to expect him to use the alternative court remedy if the Council decides to proceed with the scheme.
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Cheshire West & Chester Council (23 017 810)
Statement Closed after initial enquiries Traffic management 19-Mar-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request for parking restrictions on his road. This is because there is not enough evidence of fault affecting the Council’s decision.
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Rochdale Metropolitan Borough Council (23 017 403)
Statement Closed after initial enquiries Traffic management 19-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision to not remove speed bumps along a residential road. This is because the Council made its decision having properly considered relevant factors which are evidence and policy based. We are unlikely to find fault with how the Council made its decision and cannot therefore question the outcome.