Transport for London (23 018 192)

Statement Closed after initial enquiries Parking and other penalties 02-Apr-2024

Summary: We will not investigate Mr X’s complaint about Transport for London’s failure to enforce parking restrictions at a Tube station. This is because the matter does not cause Mr X significant injustice.

London Borough of Havering (23 020 764)

Statement Closed after initial enquiries Parking and other penalties 02-Apr-2024

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as we cannot achieve the outcome the complainant seeks.

Liverpool City Council (23 018 621)

Statement Closed after initial enquiries Parking and other penalties 01-Apr-2024

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice for a bus lane contravention. It is reasonable to expect the complainant to use the alternative court and a tribunal remedies which are available.

Transport for London (23 020 376)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024

Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by Transport for London because Mr X has appealed against them to London Tribunals. We will not investigate Mr X’s complaint that Transport for London lost his £25 payment towards the penalty charge notices because the amount is not significant enough to warrant investigation.

London Borough of Harrow (23 020 614)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024

Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council in 2022. This is because Mr X had a right of appeal which it would have been reasonable for him to use and he may apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.

London Borough of Bromley (23 018 876)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024

Summary: We will not investigate Miss X’s complaint about two penalty charge notices issued by the Council. This is because the validity of the penalty charge notices is a matter for the appeals process and it would be reasonable for Miss X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.

London Borough of Bromley (23 019 740)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024

Summary: We cannot investigate Mrs X’s complaint that the Council failed to respond to her representations against a penalty charge notice. This is because Mrs X has challenged the Council’s escalation of the case with the Traffic Enforcement Centre at Northampton County Court.

London Borough of Hounslow (23 020 143)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024

Summary: We will not investigate Ms X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal and it would be reasonable for Ms X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.

Transport for London (23 020 367)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024

Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London for non-payment of the ultra-low emission zone charge. This is because there is not enough evidence of fault by Transport for London.

Transport for London (23 020 098)

Statement Closed after initial enquiries Parking and other penalties 28-Mar-2024

Summary: We will not investigate Miss X’s complaint about several penalty charge notices issued by Transport for London for driving in the ultra-low emission zone without paying the charge. This is because Transport for London has agreed to cancel the penalty charge notices and refund Miss X’s payment and it is unlikely investigation would achieve anything more for her.