Sheffield City Council (23 018 522)

Statement Closed after initial enquiries Allocations 02-Apr-2024

Summary: We will not investigate this complaint about the Council’s decision not to award Mr X medical priority on its housing register. This is because an investigation would be unlikely to find fault with the Council’s actions.

Sandwell Metropolitan Borough Council (23 018 581)

Statement Closed after initial enquiries Allocations 02-Apr-2024

Summary: We will not investigate this complaint about the Council’s decision to remove an application from the housing transfer register. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Newham (23 009 231)

Statement Upheld Allocations 02-Apr-2024

Summary: Ms B complained about how the Council dealt with her housing application and medical assessment. We found fault with the Council’s actions which caused injustice to Ms B. The Council will apologise to Ms B, make a payment to her, offer her a new medical assessment and remind housing staff of the importance of properly explaining decisions in letters.

London Borough of Ealing (23 013 267)

Statement Closed after initial enquiries Allocations 02-Apr-2024

Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify to join the housing register. This is because there is insufficient evidence of fault by the Council.

London Borough of Islington (23 018 061)

Statement Closed after initial enquiries Allocations 31-Mar-2024

Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Southwark (23 018 638)

Statement Closed after initial enquiries Allocations 30-Mar-2024

Summary: We will not investigate this complaint about the Council’s assessment of statutory overcrowding at Miss X’s housing association home. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Wandsworth (23 018 414)

Statement Closed after initial enquiries Allocations 30-Mar-2024

Summary: We cannot investigate this complaint about disrepair in a social rented property. We have no jurisdiction not investigate complaints about the management of tenancies by social housing landlords. There is no evidence that the Council has failed to process a housing application by Miss X.

Bournemouth, Christchurch and Poole Council (23 018 184)

Statement Closed after initial enquiries Allocations 28-Mar-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse to allow her to join its housing register. This is because there is insufficient evidence of fault.

Mid Sussex District Council (23 010 631)

Statement Not upheld Allocations 28-Mar-2024

Summary: Mr X complained about his housing allocations priority banding and priority date. We did not find fault in the Council’s consideration of Mr X’s housing priority. The Council considered Mr X’s evidence and made its decision about his priority banding and date in line with its allocations scheme.

St Helens Metropolitan Borough Council (23 018 388)

Statement Upheld Allocations 27-Mar-2024

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s housing application. This is because the Council accepted fault and offered a suitable remedy. Further investigation would not be proportionate.