Royal Borough of Kensington & Chelsea (23 019 696)

Statement Closed after initial enquiries Trees 21-Mar-2024

Summary: We will not investigate Mrs X’s complaint about her entitlement to compensation resulting from damage to her vehicle caused by a falling tree. This is because it would be reasonable for Mrs X to make a claim to the Council and, if it refuses her claim, to take the matter to court.

London Borough of Hillingdon (23 020 475)

Statement Closed after initial enquiries Trees 21-Mar-2024

Summary: We will not investigate Mr X’s claim for damages to his fence, that he says, was caused by a Council tree. This is because it would be reasonable to expect Mr X to proceed with his claim to the courts, to determine the extent of the Council’s liability and any financial remedy. We also cannot achieve the outcomes he wants.

Oxford City Council (23 019 780)

Statement Closed after initial enquiries Trees 15-Mar-2024

Summary: We will not investigate this complaint caused to the complainant’s wall. This is because the courts are best placed to calculate claims for damages. It is therefore reasonable to expect the complainant to go to court to resolve his complaint.

Kent County Council (23 017 699)

Statement Closed after initial enquiries Trees 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s response to the complainant’s requests for action to address nuisance cause by a tree close to his home. This is because there is no evidence of significant fault on the Council’s part.

Middlesbrough Borough Council (23 017 935)

Statement Closed after initial enquiries Trees 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.

Bury Metropolitan Borough Council (23 017 477)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We will not investigate this complaint about a delay in pruning a tree. This is because there is insufficient evidence of fault and injustice.

Derbyshire Dales District Council (23 016 784)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We cannot investigate this complaint about the Council’s actions in pursuing a prosecution against Mr X. This is because we cannot investigate a complaint about the start of court action.

Stoke-on-Trent City Council (23 017 273)

Statement Closed after initial enquiries Trees 06-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.

Broxbourne Borough Council (23 014 893)

Statement Closed after initial enquiries Trees 05-Mar-2024

Summary: We will not investigate this complaint that the Council has failed to respond reasonably to the complainant’s request for tree works. This is because there is no evidence of fault on the Council’s part.

London Borough of Islington (23 019 049)

Statement Closed after initial enquiries Trees 04-Mar-2024

Summary: We cannot investigate Mr B’s complaint that a tree at a Council property is causing damage to his property. This is because we cannot investigate complaints about the management of social housing by councils.