Recent statements in this category are shown below:
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Birmingham City Council (23 018 033)
Statement Closed after initial enquiries Council tax support 02-Apr-2024
Summary: We will not investigate this complaint council tax support because the Council has offered to revisit the issues.
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East Suffolk Council (23 018 089)
Statement Closed after initial enquiries Council tax support 02-Apr-2024
Summary: We will not investigate this complaint about an application for council tax reduction. This is because the Council has made a benefit award and the complainant could have used her appeal rights.
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London Borough of Bromley (23 016 026)
Statement Closed after initial enquiries Council tax support 26-Feb-2024
Summary: We will not investigate this complaint about the Council’s decision not to award Ms X Council Tax support. This is because Ms X had right of appeal to the Valuation Tribunal and she has used it. In addition, the complaint concerns events that took place more than 12 months ago and there is no good reason to exercise discretion to investigate matters that took place this long ago.
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East Cambridgeshire District Council (23 015 308)
Statement Closed after initial enquiries Council tax support 12-Feb-2024
Summary: We will not investigate this complaint about the amount of Council Tax Reduction the Council has awarded. This is because there are appeal rights the complainant could have used and because there is insufficient evidence of fault by the Council.
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London Borough of Merton (23 015 676)
Statement Closed after initial enquiries Council tax support 09-Feb-2024
Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s council tax reduction application. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.
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Statement Closed after initial enquiries Council tax support 05-Feb-2024
Summary: We will not investigate this complaint about the Council’s decision not to award council tax support between 2018 and 2022. This is because the complaint is made late, and the Valuation Tribunal is the appropriate body to consider the matter.
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London Borough of Merton (23 009 042)
Statement Closed after initial enquiries Council tax support 16-Jan-2024
Summary: We will not investigate this complaint about the Council’s alleged failure to refund an overpayment of council tax support. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Basildon Borough Council (23 004 987)
Statement Closed after initial enquiries Council tax support 10-Jan-2024
Summary: We will not investigate this complaint about Council tax deduction because there is a right of appeal to a Valuation Tribunal.
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Herefordshire Council (23 014 269)
Statement Closed after initial enquiries Council tax support 08-Jan-2024
Summary: We will not investigate this complaint about a Council tax recovery because there is a right of appeal to a Valuation Tribunal.
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London Borough of Hackney (23 014 268)
Statement Closed after initial enquiries Council tax support 03-Jan-2024
Summary: We will not investigate this complaint about Council tax liability as Mr X has appealed to a Valuation Tribunal.