Birmingham City Council (23 017 733)

Statement Closed after initial enquiries Council tax 01-Apr-2024

Summary: We will not investigate this complaint about a council tax charge as the Council is to consider the individual circumstances of the case further and this is an acceptable way forward.

Winchester City Council (23 020 196)

Statement Closed after initial enquiries Council tax 01-Apr-2024

Summary: We will not investigate this complaint about liability for Council tax as the matter could be appealed to a Valuation Tribunal.

Cherwell District Council (23 019 674)

Statement Closed after initial enquiries Council tax 28-Mar-2024

Summary: We will not investigate this complaint about council tax liability. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.

City of Doncaster Council (23 019 272)

Statement Closed after initial enquiries Council tax 28-Mar-2024

Summary: We will not investigate this complaint about who is liable to pay the council tax after a tenant moved out. This is because the complainant can appeal to the Valuation Tribunal.

London Borough of Harrow (23 018 650)

Statement Closed after initial enquiries Council tax 27-Mar-2024

Summary: We will not investigate this complaint that the Council wrongly issued a summons for council tax as there is insufficient remaining injustice caused to Mrs X to warrant our involvement. Mrs X’s complaint about a similar matter from 2008 is made late to us and we will not therefore investigate.

Tunbridge Wells Borough Council (23 018 165)

Statement Upheld Council tax 27-Mar-2024

Summary: We will not investigate this complaint about a Council tax bill as the Council has remedied the matter and it has been considered by a court.

Cornwall Council (23 020 289)

Statement Closed after initial enquiries Council tax 27-Mar-2024

Summary: We will not investigate this complaint about a Council tax premium because it can be appealed to a Valuation Tribunal.

Birmingham City Council (23 019 855)

Statement Closed after initial enquiries Council tax 26-Mar-2024

Summary: We will not investigate this complaint about Council tax reduction as there is a right of appeal to a Valuation Tribunal.

London Borough of Merton (23 001 234)

Statement Upheld Council tax 25-Mar-2024

Summary: Ms X complained about how the Council dealt with her council tax bills and the enforcement action it took to recover the amounts owed. Ms X also complained about the conduct of the enforcement agent who visited her property. There was no fault with how the Council dealt with and recovered Ms X’s council tax bills. However, there was fault by the Council for its failure to follow its retention policy for enforcement agents’ body worn videos, but it caused no injustice to Ms X.

Tunbridge Wells Borough Council (23 019 143)

Statement Closed after initial enquiries Council tax 25-Mar-2024

Summary: We will not investigate this complaint about Council tax liability because it can be appealed to a Valuation Tribunal.